77
Green Screen, Black Crush and Image Retention

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Did/does your device suffer from Green Screen, Black Crush and/or Image Retention?

  1. Yes

    83.0%
  2. No

    17.0%
  1. Huigiebaby
    Ice Cream Sandwich Apr 21, 2020


  2. S1587490215110
    Eclair Apr 21, 2020

    S1587490215110 , Apr 21, 2020 :
    Whats the problem. Does it show weird colors on the op8pro?
     

  3. Deactivated User
    Apr 21, 2020


  4. SebasZH
    Cupcake Apr 21, 2020

    SebasZH , Apr 21, 2020 :
    Look at this comparison in the following order. Screen of both OnePlus phones was on DC Dimming to minimize green screen effect. See the following order
    - Nokia 9 Pureview (Never had any black crush or green screen issues at any brightness with this € 600 phone!)
    - OnePlus 7T
    - OnePlus 8 Pro

    [​IMG]

    Then again, I also have a greenish screen with DC Dimming:
    [​IMG]

    And huge green screen without DC Dimming. This should definitely not happen to a premium flagship priced (€ 900) phone:
    [​IMG]
     
    Last edited: Apr 22, 2020

  5. S1587490215110
    Eclair Apr 21, 2020

    S1587490215110 , Apr 21, 2020 :
    Wait so your Op7 has this issue too? Wtf!!
    DC Dimming does shift colors and Blacks so the viewing experience is far worse. For many the green screen issue gets better like that. But thats defenitely no fix

    Still I cant believe so many people have problems like this. The Display is so highly advertised with this phone and then so many people have problems?
     

  6. OPD
    Gingerbread Apr 21, 2020

    OPD , Apr 21, 2020 :
    There is many users on the official reddit with the same issues. Unfortunately, the number of posts is multiplying each hours on this forums, reddit, and another non official forums. Maybe the amount of people without problems is far superior from the ones that have this issue, but anyway, I would like to see a reply from someone at oneplus about this...

    I was about to jump the "OP8 Pro train" but I will wait to see if they say something.
     

  7. Deactivated User
    Apr 21, 2020


    whezrum likes this.
  8. Deactivated User
    Apr 21, 2020


    E1587506754344 likes this.
  9. SebasZH
    Cupcake Apr 22, 2020

    SebasZH , Apr 22, 2020 :
    This is te picture without DC Dimming for all phones in the following order:
    - Nokia 9 Pureview
    - OnePlus 7T
    - OnePlus 8 Pro

    as you can see, the video is a bit better on lowest brightness, however, the grey parts of the user interfaces are all green again. OnePlus 7T is still not good at the most low brightness setting. Even with DC Dimming off. In my previous post with DC Dimming on, I was referring to the colour banding with the 1+ 8 Pro which did not occur with the 1+ 7T.

    [​IMG]
     

  10. AC_CSULB
    Donut Apr 22, 2020

    AC_CSULB , Apr 22, 2020 :
    Should be getting mine tomorrow and ill be testing this too. If its not up to par with my high expectations of $999 + Shipping, im going to follow OnePlus slogan and Not Settle :D
     

    Van logan likes this.
  11. LeiKle
    Froyo Apr 22, 2020

    LeiKle , via OnePlus 8 Pro , Apr 22, 2020 :
    I noticed the Black Crush last morning and since then keept an eye at the problem.
    I think it must be a software problem, because my Black Crush moves. The greenscreen issue is consistent.

    Same settings at all pictures.

    Yesterday morning:

    1587533623887.jpg
    Later in the morning, propably some burn in issues
    View attachment 1289921

    Yesterday night, no burn in but huge Black Crush


    1587533738350.jpg

    This morning, nearly no Black Crush


    1587533879487.jpg
     

  12. Ecolupo
    Eclair Apr 22, 2020

    Ecolupo , Apr 22, 2020 :
    It isn`t moving. The black crush comes from the nightmode. I have it to and when I turn it off I can see how the pixels change back to grey/green ;-)
     

    ZEEBLN likes this.
  13. Ecolupo
    Eclair Apr 22, 2020

    Ecolupo , Apr 22, 2020 :
    Today still got no mail from OP. I started the RMA now and will send back the phone. I will give OnePlus one more chance to send me a device without errors. If the second phone will be bad too, I will give it back and buy another phone.
     

    Y1585554444148 and whezrum like this.
  14. Qon
    Cupcake Apr 22, 2020

    Qon , Apr 22, 2020 :
    Top screen is my oneplus 6
    Bottom screen is my oneplus 8 pro
    Video i'm playing is this one:
    The results i'm getting are horrible:
    [​IMG]
     

    Y1585554444148 likes this.

  15. S1587490215110
    Eclair Apr 22, 2020


    whezrum likes this.
  16. LordBeggar
    Honeycomb Apr 22, 2020

    LordBeggar , Apr 22, 2020 :
    I had the same issue with my S9+ when it was released but Samsung fixed the issue with a firmware update but will Oneplus do the same?
     

  17. LordBeggar
    Honeycomb Apr 22, 2020

    LordBeggar , Apr 22, 2020 :
    DC on or off?
     

    I1585554405249 likes this.
  18. S1587490215110
    Eclair Apr 22, 2020

    S1587490215110 , Apr 22, 2020 :

    DC should be off! It is not a fix by any means! It messes with the colors and Blacks
     

    Van logan likes this.
  19. LordBeggar
    Honeycomb Apr 22, 2020

    LordBeggar , Apr 22, 2020 :
    Im just wonder whether the DC was on or off during the playback. If DC was on then it make sense why the colour and back are way off
     

    I1585554405249 likes this.