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Green tint issue on OnePlus7T

  1. SaiKrishna078
    Eclair Dec 13, 2019

    SaiKrishna078 , Dec 13, 2019 :
    Greenish tint on top and bottom of my OnePlus7T was noticed by me. The tint appears like this
    1576228825783.jpg

    1576228825821.jpg

    1576228825855.jpg
    Is it a software issue or hardware issue ?
    Could I get replacement?
    Help me out!
    @David Y.
     

    #1
  2. SaiKrishna078
    Eclair Dec 13, 2019

    SaiKrishna078 , Dec 13, 2019 :
    It do appears at dark background apps wallpapers etc and it completely spoils my experience with the display.
     

    #2
  3. SaiKrishna078
    Eclair Dec 13, 2019


    #3
  4. SaketGillurkar
    Honeycomb Dec 13, 2019


    #4
  5. SaiKrishna078
    Eclair Dec 13, 2019


    #5
  6. SaketGillurkar
    Honeycomb Dec 13, 2019


    #6
  7. SaiKrishna078
    Eclair Dec 13, 2019

    SaiKrishna078 , Dec 13, 2019 :
    It's better you replace it via Amazon. It to bought it from Amazon on the first day of same and noticed this issue 15 days later at that time the replacement window period got closed. I got stuck whether to take to service center as replaced products are also having the same issues with much worder tint.
     

    #7
  8. SaketGillurkar
    Honeycomb Dec 13, 2019

    SaketGillurkar , via OnePlus 7T , Dec 13, 2019 :
    Go to Service Center They Will Replace your Phone...Amazon Told me they will send technician to check the issue then i will get replacement
     

    #8
    shuvam3005 and SaiKrishna078 like this.
  9. Arun_R
    Gingerbread Dec 13, 2019


    #9
  10. SaketGillurkar
    Honeycomb Dec 13, 2019


    #10
  11. Arun_R
    Gingerbread Dec 13, 2019

    Arun_R , via OnePlus 7T , Dec 13, 2019 :
    yes.. it's fine no issue..
     

    #11
    SaketGillurkar likes this.
  12. SaketGillurkar
    Honeycomb Dec 13, 2019


    #12
  13. SaiKrishna078
    Eclair Dec 13, 2019

    SaiKrishna078 , Dec 13, 2019 :
    Do we get only mobile phone or along with box while replacement.
     

    #13
  14. SaketGillurkar
    Honeycomb Dec 13, 2019


    #14
  15. SaiKrishna078
    Eclair Dec 13, 2019


    #15
  16. jmanes
    Eclair Dec 13, 2019

    jmanes , Dec 13, 2019 :
    I have this issue as well. It appears to happen when the background is dark and the brightness is under 40% for me. The OLED display is not of a very high quality. I think this is something OnePlus had to compromise on in order to keep the price low.
     

    #16
    Nizam16 and SaiKrishna078 like this.
  17. SaiKrishna078
    Eclair Dec 14, 2019

    SaiKrishna078 , Dec 14, 2019 :
    What do you do now?
     

    #17
  18. jmanes
    Eclair Dec 14, 2019


    #18
  19. SaiKrishna078
    Eclair Dec 14, 2019


    #19
  20. jmanes
    Eclair Dec 14, 2019

    jmanes , Dec 14, 2019 :
    I have considered it. However I don't want to be without my phone for weeks. I also doubt that my replacement would come with the issue fixed. The problem seems to be hit or miss depending on where the OLED was sourced from.
     

    #20