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Working hang device via OnePlus 5 Slate Gray


  1. #1
  2. Gav_W86
    Starting Point Expert Jan 21, 2020

    Gav_W86 , Jan 21, 2020 :
    which update?
    what are your problems?
     

    #2
  3. C1531860053739 , via OnePlus 5 Slate Gray , Jan 21, 2020 :
    new latest update
    problems like when I disconnected any call it's notification in notification in bar is shows mor time
    and other applications notification also make some more problems related to notification
    and also working is slow down
     

    #3
  4. Gav_W86
    Starting Point Expert Jan 21, 2020

    Gav_W86 , Jan 21, 2020 :
    ok, first try:
    Boot the phone into recovery mode and clear the cache.
    1. Power off phone.
    2. Power on phone whilst holding down the volume down button (this takes slightly longer to react than you would expect and after the initial splash screen goes blank for a slightly un-nerving amount of time. But just wait).
    3. Enter the PIN/Password you use to unlock the phone when prompted.
    4. Choose a language.
    5. Choose "Wipe data and cache" (don't worry this is only a path to a submenu, it won't delete your data).
    6. Choose "Wipe cache" (IMPORTANT - MAKE SURE YOU DON'T TAP ERASE EVERYTHING).
    7. It will confirm that you have selected clear cache and ask you to say YES.
    8. When it says success choose "Reboot"
    9. The night after doing this leave the phone on charge overnight.
     

    #4
  5. C1531860053739 , via OnePlus 5 Slate Gray , Jan 21, 2020 :
    what happen with this why i do this
     

    #5
  6. Gav_W86
    Starting Point Expert Jan 21, 2020

    Gav_W86 , Jan 21, 2020 :
    It will remove all the caches built up by the system and apps over time and rebuild them.
     

    #6
    C1531860053739 likes this.
  7. C1531860053739 , via OnePlus 5 Slate Gray , Jan 21, 2020 :
    thanks for your help
    and what can do if lost my bill of my phone and i want to take benifit of 50% off on battery change
     

    #7
  8. Gav_W86
    Starting Point Expert Jan 21, 2020

    Gav_W86 , Jan 21, 2020 :
    you should be able to download a replacement receipt from you customer order history page (https://www.oneplus.in/sales/order/history#/) - click on the entry for the phone, at the top of the entry is tracking info, at the bottom is a "Print Receipt" option.
     

    #8