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Have not received the shipping label for return!!!!!!

  1. Y1577490431611
    Cupcake Feb 4, 2020

    Y1577490431611 , Feb 4, 2020 :
    Hi, I have called customer services many times, and have email conversations back and forth. The only response I got are apologies. I have waited for a month for my return shipping label!!! Does anyone have the same problem? How did you solve it?
     

    #1
  2. Artemus.
    Community Hero 2020 Feb 7, 2020

    Artemus. , Feb 7, 2020 :
    Who'd you send to/through?
     

    #2
  3. Q1584321308126
    Cupcake Apr 9, 2020

    Q1584321308126 , Apr 9, 2020 :
    Same here, I have the return, they approved the return, but I don't know where to return it. It's ridiculous, supposed to be a simple self serve process and I cannot find anything on their website of how to do it.
     

    #3
  4. pablofg1978
    Nougat Head Moderator Apr 9, 2020

    pablofg1978 , Apr 9, 2020 :
    Check your spam folder if you have an email with the shipping labels
     

    #4
    Artemus. likes this.