Gary C., May 22, 2019 : Hello everyone, With your new phone in hand, I believe everyone ends up facing the same problem: how to transfer a large chunk of files and apps of all sorts to the new device. What a daunting task! Now, with OnePlus Switch available, all your concerns are a thing of the past! What OnePlus Switch can do for you OnePlus Switch can help transfer all kinds of data, including contacts, call logs, SMSs, photos, audios, videos, memos, apps, downloads and files, from your previous device to the new one efficiently. The whole transmission process requires no network but can be fulfilled at 5G speed! This feature works for both Android phone iPhone devices. But, with the latter, only contacts, calendars, photos and videos can be migrated due to iPhone’s permission settings. How to use OnePlus Switch On a OnePlus phone, you can access OnePlus Switch by following the steps below: Navigate to Launcher>>OnePlus Files>>OnePlus Switch If you can’t find the App in Launcher, you can also download it by searching OnePlus Switch in Google Play Store 1. Android to OnePlus 1) For users with other Android phones, you can search and download OnePlus Switch in Google Play Store. 2) After launching OnePlus Switch on the new OnePlus phone, you may select “I’m a new phone”, then the corresponding model of your old device. After tapping on “Continue”, the new device will generate a Hotspot name, password and QR code 3) After launching OnePlus Switch on the old device, you may select “I’m an old phone”, and choose “OnePlus” as your new device. You can then scan the QR code shown on the new device, after which the two devices are expected to be successfully connected. 4) After getting the two phones successfully connected, you will be able to choose the data to be migrated on the old device and then start the transmission. In order to ensure the integrity of the transferred data, we recommend you not to exit OnePlus Switch until the whole migration process is completed. Data transmitter: Can be any type of Android phone Data receiver: OnePlus phone: 2. iPhone to OnePlus 1) For iPhone users, please download and install OnePlus Switch (iOS version) by clicking on this download link (just click here). To avoid compatibility problems, you should use Safari to open the link. When the app is successfully downloaded, please navigate to Settings>>General>>Device Management>>. Tap on “New Times Securities Co.”, and choose to “Trust” the source. 2) After launching OnePlus Switch on the new OnePlus phone, you'll need to select “I’m a new phone” and choose “iPhone” as the model of the old device. Tapping on “Continue”, you will see a Hotspot name and password generated by the phone. 3) After launching OnePlus Switch on iPhone, you'll have to accept the User Agreement to continue, select “I’m an old phone”, and choose to enable the connection via Wi-Fi. Select the Wi-Fi network as shown on the new OnePlus device and enter the password to initiate connection. When the connection is successfully completed, please return to the OnePlus Switch interface manually Data transmitter: iPhone Data receiver: OnePlus phone We are always open to your feedback If you face any problems with the OnePlus Switch or have any suggestions, please feel free to send us your feedback by using the Feedback feature in the App. The Feedback feature can be found by tapping on the menu button on the top right corner (as shown in the figure below). In order to help solve your problems more attentively, please choose to authorize the App to access to the whole migration process, during which your personal data will not be compromised in any way. Tips 1. In order to ensure the data transmission stability, please don’t exit the app or lock the screen when OnePlus Switch is running. 2. OnePlus Switch currently only works on iPhone 5 and later devices, as well as iOS 9 and later versions. 3. It’s OK if your first try on OnePlus Switch fails as it supports resuming the transmission. You can simply pick it up where you left off the next time you enter the app. 4. OnePlus Switch involves the transmission of app data and app installation. So it might take a while, please wait patiently until the whole migration process is completed.