Having trouble with data migration to your new phone? Try OnePlus Switch!

  1. Nisarg1212
    Cupcake Jun 7, 2019

    Nisarg1212 , Jun 7, 2019 :
    I lost a lot of contacts due to this switch.... worst thing to transfer files....plz don't use switch

  2. Matbryant
    Cupcake Jun 7, 2019

    Matbryant , Jun 7, 2019 :
    I used the app but it didn't move anything from the sd card on my old phone.

    Guess I'll do this manually, it's mainly just music and photos.

    It moved everything else as far at i can see.

    Still happy with what it did manage to do!

    Ashinn likes this.
  3. N1560270030054
    Cupcake Jun 11, 2019

    N1560270030054 , Jun 11, 2019 :
    I used One plus switch to transfer data from iphone7, only some data got transferred. Please let me know how to fix this.

  4. A.k.M
    Cupcake Jun 11, 2019

  5. T1558648867930
    Cupcake Jun 11, 2019

    T1558648867930 , Jun 11, 2019 :
    Hello, I’ve used switch to move photos from an iPhone to One plus 7. The photos are now in random order on the 1+7... is there anyway to fix this?

    N1560270030054 likes this.
  6. shenzhixian
    Cupcake Jun 12, 2019

    shenzhixian , Jun 12, 2019 :
    First post here.

    The OnePlus Switch software doesn't seem to migrate data from a Huawei P10 Plus with Android 9.0 to a brand new OnePlus 7 Pro. There is a total of 55GB of data to transfer but halfway through the connection freezes or stops. The P10 Plus has a pop-up warning that the Internet connection is unstable during transfer which disappears and reappears. Getting a bit frustrated but I hope the software developers can fix the problem with a new version of the OnePlus Switch app.

  7. Christopher Doherty
    Gingerbread Jun 12, 2019

    Christopher Doherty , Jun 12, 2019 :
    if you go to the Q&A part of the switch app it says that the internet connection is supposed to drop but just let it keep going and it should go thru. are you stopping it after you see the pop up ?

    shenzhixian likes this.
  8. Horsault
    Nougat Moderator Jun 12, 2019

    Horsault , Jun 12, 2019 :
    Weren't your contacts on your Google account?
    They should sync via your account.

  9. Horsault
    Nougat Moderator Jun 12, 2019

    Horsault , Jun 12, 2019 :
    Try to proceed by steps, transferring first your apps, then your pics, then your music…

    shenzhixian likes this.
  10. shenzhixian
    Cupcake Jun 12, 2019

    shenzhixian , Jun 12, 2019 :
    I am letting the OnePlus Switch app continue with the data transfer as the pop-up appears and disappears.

  11. shenzhixian
    Cupcake Jun 12, 2019

    shenzhixian , Jun 12, 2019 :
    The OnePlus Switch app doesn't permit me to select or deselect app data, pictures, music, contacts, etc... The app keeps on cycling to the beginning of the transfer or " black start button" and I have to scan the 2 QR codes twice again. I have to click the "red start button" very quickly for the app to begin the data migration before it resets the app.

  12. Horsault
    Nougat Moderator Jun 12, 2019

    Horsault , Jun 12, 2019 :
    Last time I checked you could select which data to restore for a given batch.

    shenzhixian likes this.
  13. shenzhixian
    Cupcake Jun 12, 2019

    shenzhixian , Jun 12, 2019 :
    Yes, those options to select which data to restore is available but the app resets to the beginning of the app where the "black start button" appears. The app resets so quickly I don't have the opportunity to select or deselect which data to restore.

  14. G1560409179100
    Cupcake Jun 13, 2019

    shenzhixian likes this.
  15. V1540363683824
    Eclair Jun 13, 2019

  16. G1560629735864
    Froyo Jun 15, 2019

    G1560629735864 , Jun 15, 2019 :
    I don't want to use an app to transfer data between two phones as I had a very bad and frustrating experience with the Mate 20 Pro in January. I set up the phone to restore from latest Google backup but I only got the apps. None of my pics or texts have been restored and of course the what's app is ages old. I am confused because there is no restore option. I also find the way this phone works a bit boring/lacklustre. The Mate had loads of wallpapers and themes to choose from, here there are just a handful? I also miss the display of my Samsung s7. And photographs. I downloaded update today but photos came up washed out on portrait whereas pre update they were ok contrast wise albeit noisy. Need someone to help me figure things out because I am already thinking this was a bad purchase. Probably not the best thread for all the above but hopefully someone will see it and guide me. Thanks in advance.

  17. F_Nikhil_MI_PxBM
    Eclair Jun 16, 2019

    F_Nikhil_MI_PxBM , Jun 16, 2019 :
    It's a great app,

    but needs support to detect various sounds format I had more than 2300 songs only 1800 were transfered then I compressed all my songs into zip and transfered. Well that took long time.[e]1f44e[/e]

    Please include support for various image format. While transferring images it didn't transfer images from one or two folders[e]1f44e[/e]

    Apart from above issue app works as a charm[e]1f44d[/e]

  18. P1558840367716
    Cupcake Jun 17, 2019

    P1558840367716 , Jun 17, 2019 :

  19. Christopher Doherty
    Gingerbread Jun 17, 2019

  20. I1558963628279
    Donut Jun 17, 2019