Sanjay26694 , via OnePlus 9R Carbon Black , Dec 12, 2021 : I was streaming 1080P content in amazon prime amd after couple of software updates.. The hardware acceleration button disabled and the video streaming is at SD clarity Becomes worst... Contacted Amazon prime and it seems like oneplus had to do it with some updates Help me here please...
Swejuggalo , via OnePlus 9 Pro Stellar Black , Dec 12, 2021 : Know if you still have Widevine L1? https://play.google.com/store/apps/details?id=com.androidfung.drminfo
Sanjay26694 , via OnePlus 9R Carbon Black , Dec 13, 2021 : Yeah i previously checked in that App and it shows L1 certificate
BetaBot , Dec 13, 2021 : Can you check with amazon again, it could be due to price change in Plans, just like Hotstar did.
Sanjay26694 , via OnePlus 9R Carbon Black , Dec 13, 2021 : Probably.. But i tried their customer care.. They didn't mention something like that.. When i stream the same account at tv.. 1080p is streaming well though
Sanjay26694 , via OnePlus 9R Carbon Black , Dec 13, 2021 : I usually keep my video preference at the best quality.. But still streaming is bad
BetaBot , Dec 13, 2021 : Was about to ask the same. Good testing. Hope you already cleared cache/data of prime video app in the mobile and logged in freshly? If testing is already done. Do share your feedback : https://forums.oneplus.com/feedback
Swejuggalo , via OnePlus 9 Pro Stellar Black , Dec 13, 2021 : You could try to wipe data on the app and log in again if you haven't done that yet. If it does not help I guess reporting it via the feedback tool would be required.
G_plusone , Dec 13, 2021 : Would suggest A fresh install. If the issue persists report in https://forums.oneplus.com/feedback
Sanjay26694 , via OnePlus 9R Carbon Black , Dec 16, 2021 : I did try to do the same... I see some improvement here.. But definitely not 1080p.. Looks like 720p
Sanjay26694 , via OnePlus 9R Carbon Black , Dec 16, 2021 : I did try to do the same... I see some improvement here.. But definitely not 1080p.. Looks like 720p
Sanjay26694 , via OnePlus 9R Carbon Black , Dec 16, 2021 : I did try to do the same... I see some improvement here.. But definitely not 1080p.. Looks like 720p
BetaBot , Dec 16, 2021 : Amazon Support only can help here, i am sure this is related to the recent plan change and price hike
