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headphone popping out from the jack

  1. Abhinav_Prakash01
    Cupcake Oct 31, 2018

    Abhinav_Prakash01 , Oct 31, 2018 :
    I have a OnePlus 5T it's around 10 months old. I was using all types of headphones and earphones on the phone and was working very well but from past two months every earphone is popping out from the jack. Even I tried other earphones, it isn't supporting.
     

    #1
    gautamhans1 likes this.
  2. Waveform Modifier
    Marshmallow Oct 31, 2018

    Waveform Modifier , Oct 31, 2018 :
    Have you tried to check and clean the port?
     

    #2
  3. Abhinav_Prakash01
    Cupcake Oct 31, 2018


    #3
  4. Waveform Modifier
    Marshmallow Oct 31, 2018

    Waveform Modifier , Oct 31, 2018 :
    Please do understand that this is a forum of users like you. the limit of what we can help you with is mostly just software base issues.

    Since you have checked and cleaned the port, the only thing you can do is contact OnePlus support via their website.
     

    #4
  5. Abhinav_Prakash01
    Cupcake Oct 31, 2018

    Abhinav_Prakash01 , Oct 31, 2018 :
    ok
     

    #5
  6. G_David_Sidrak_rYck
    Honeycomb Oct 31, 2018

    G_David_Sidrak_rYck , Oct 31, 2018 :
    killing it bud.
     

    #6
    Waveform Modifier likes this.
  7. T1523623247908
    Cupcake Dec 14, 2018

    T1523623247908 , Dec 14, 2018 :
    Stop arguing, it looks like a common problem, it started happening to mine as well, I have my phone since about April and it's only for the past 2 weeks that the jack pops out by itself. The port has been cleaned and it still does it.

    My guess is that a piece with a string inside might be overused. Shall we hear a good solution here from other users or ALL go and spend hours trying to contact customer services?
     

    #7
  8. Micromize
    Gingerbread Dec 15, 2018

    Micromize , Dec 15, 2018 :
    Don't send it. Just start fishing inside the jack with a needle. The dust will be very very hard to remove because it's al smooshed together. Just start making little circles with the needle and try to get the dust out. Don't rush, take your time.
     

    #8
  9. abhigiter
    Cupcake Dec 30, 2018


    #9
  10. miskobartanus
    Ice Cream Sandwich Dec 31, 2018

    miskobartanus , Dec 31, 2018 :
    I had the same issue with my Xiaomi Piston earphones. It was a worn out jack on the phones, not the connector issue on the phone side. Then I bought 1More Triple Driver earbuds, which are more expensive and overall build quality is much better. Even the jack on the 1More phones is much bulkier, heavier and golden plated.
    So I don't have this issue anymore.
     

    #10
  11. suhasudaykumar
    Cupcake Jan 31, 2019


    #11
  12. SimonFoley
    Cupcake Feb 21, 2019

    SimonFoley , Feb 21, 2019 :
    I was having the same problem, tried this way and pulled out more fluff and dust than I could have imagined! Genuinely don't know how my headphones worked with all the stuff in there!

    You do need to take your time and just keep at it, it will come
     

    #12
    borft likes this.
  13. R1548684213435
    Cupcake Mar 19, 2019

    R1548684213435 , Mar 19, 2019 :
    I for one am glad to have found this post, as it solved my problem right away. I never realised so much dust could get in there!
     

    #13
  14. eliasc
    Cupcake May 9, 2019

    eliasc , May 9, 2019 :
    I cleaned up with a safety pen, now works like a charm! Thanks guys!
     

    #14
  15. sieze.s
    Cupcake Jun 3, 2019

    sieze.s , Jun 3, 2019 :
    thanks guys, it helped me too.. see the amount of dust i carved out of headphone port.
    1559533140923.jpg
     

    #15
  16. Koushik suresh
    Cupcake Jun 20, 2019

    Koushik suresh , Jun 20, 2019 :
    I'm also facing the same issue, I even tried cleaning the port. There wasn't that much of dirt and still it is the same.
     

    #16
  17. borft
    Jelly Bean Jun 20, 2019

    borft , Jun 20, 2019 :
    is reading really that hard?
     

    #17
  18. Prince.cs406
    Cupcake Jul 12, 2019

    Prince.cs406 , Jul 12, 2019 :
    Tried it but still facing the same issue.
    --kept on trying, even after posting here, and then finally the mushy dirt started coming out. And finally after the cleaning part, used the earphones and it actually started working like it used to work.. thanks so much and a big thumbs up for the solution.
     
    Last edited: Jul 12, 2019

    #18
  19. G_Chhabila_Mohan_Naik_mn
    Cupcake Aug 15, 2019


    #19
  20. Ram1611
    Eclair Aug 16, 2019

    Ram1611 , Aug 16, 2019 :
    Solution: You will need to take it to the nearest oneplus service center. Tell them you have the headphones pop out issue. They will be cleaning the port with "IPS solution or water" (don't exactly remember the name). Hardly takes more than 5 mins at max. Once done they will ask you to check the port. Do not forget to carry your earphones which you are using. Trust me there is such a high amount of hardened dirt and lint stuck inside you would be shocked. It has happened twice in 2 years and I made a trip each time to get it resolved. And no, your DIY methods wont work. It really needs a solution which disintegrates the dirt and brings it out.
     

    #20