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Headset Nov 25, 2020

YRJ , Nov 25, 2020 :

Hey there,

Did you try changing the sound output here?

 

udaybavanasi , Nov 25, 2020 :

i dint find media output in settings

 

YRJ , Nov 25, 2020 :

No not in settings. Just increase volume while your earphones are connected you should see this:


Click on media output and select speaker to see if it works.

 

udaybavanasi , Nov 25, 2020 :

am getting only Headset and Bluetooth symbol. no phone symbol is displaying

 

YRJ , Nov 25, 2020 :

Can you post a screenshot?

 

udaybavanasi , Nov 25, 2020 :

YRJ , Nov 25, 2020 :

This is strange. Have you tried restarting the device?

 

udaybavanasi , Nov 25, 2020 :

done three times and even cleared cache by pressing down button and lock button

 

YRJ , Nov 25, 2020 :

Okay can you try this too...
Go to settings > sound and vibration > play media to > if you see "this device" click on it.

 

udaybavanasi , Nov 25, 2020 :

YRJ , Nov 25, 2020 :

This is really strange. I'm not sure what's the problem, maybe you need to give the service centre another visit.

 

udaybavanasi , Nov 25, 2020 :

ok fine thanks

 

Dresa91 , Nov 25, 2020 :

what OS version are you using?

 

udaybavanasi , Nov 25, 2020 :

10.0.1

 

Dresa91 , Nov 25, 2020 :

you can try reflashing 10.0.1

I have another question: why did you visit the service center? what did they repair?

 

udaybavanasi , Nov 25, 2020 :

They replaced back case

 

udaybavanasi , Nov 25, 2020 :

how can i do reflashing os

 

Dresa91 , Nov 25, 2020 :

then you maybe have to contact support again and you should clarify that since the repair, media playback via the device is no longer possible.

 

Dresa91 , Nov 25, 2020 :

download the zip file and install via local upgrade