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[Submitted] Heating issues

  1. V_297
    Cupcake Apr 9, 2020

    V_297 , Apr 9, 2020 :
    I m using one plus 6T and it's getting heated very badly. Also on just simple uses like calling or using Google it gets heated to extreme like I just can't hold .
    Please help to get rid of this heating issue
     

    #1
    Sampad Roy likes this.
  2. Sampad Roy
    Froyo Apr 9, 2020

    Sampad Roy , Apr 9, 2020 :
    Hi.
    I would suggest you to give a feedback along with System Logs to the Developers in the community.
     

    #2
    V_297 likes this.
  3. V_297
    Cupcake Apr 11, 2020

    V_297 , Apr 11, 2020 :
    Thanks, can you please share this in detail ?
     

    #3
  4. Sampad Roy
    Froyo Apr 11, 2020

    Sampad Roy , Apr 11, 2020 :
    These are the following steps please follow them and you'll be able to successfully submit a feedback.

    Please submit your Feedback in the System> Heating and Power Option.
    and do mention Everything in details.

    Please submit the feedback through OnePlus Community app.

    Steps to submit feedback :
    1. Log into Community app
    2. Sign up with your OnePlus account.
    3. Look out for the "+" symbol and tap on it.
    4. Click on Feedback option.
    5. Select the issue category and answer the related questions
    6. At the end of the page click on Start recording to generate logs.
    7. Minimize the app and reproduce the issue and please do remember to take screenshot at the exact time of occurrence.
    8. Go back to the app and stop recording.
    9. Finally click on "Submit " to share the log files.
    10. Do select the last checkbox of sharing and sending logs to the developers.

    Note :
    After sharing the feedback, please delete the Oem_log file and folder from your Device in the File manager or it will occupy more Storage Space.
     

    #4