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[Submitted] heating while play games Open beta 12

  1. sangtian5243
    Eclair Feb 21, 2019

    sangtian5243 , Feb 21, 2019 :
    on my Oneplus6 open beta 11, it didn't heating this much. I'm playing Aov and it's been heating up so much in beta 12
     

    #1
  2. Jeff H.
    OnePlus Bug Hunter OnePlus Bug Hunter Feb 22, 2019

    Jeff H. , Feb 22, 2019 :
    Hi sangtian5243,

    Greetings. This is Jeff from OnePlus Bug Hunters Team, thanks for your feedback.

    This issue has been forwarded to dev team. If there is any update, we will keep you posted.

    Thank you and have a nice day.

    High regards,
    OnePlus Bug Hunters
     

    #2
  3. Jeff H.
    OnePlus Bug Hunter OnePlus Bug Hunter Mar 19, 2019

    Jeff H. , Mar 19, 2019 :
    Hi sir,

    Sorry for bothering and may I ask that have you updated the phone to the latest version and how's battery working for now? Please let me know if it still drains too much. Thanks.
     

    #3
  4. sangtian5243
    Eclair Mar 19, 2019

    sangtian5243 , Mar 19, 2019 :
    Thanks for your attention. Now I'm in open beta 14, and the high temperature issue while playing games is gone. The battery is running okay. But I face some lag in pubg mobile.
     

    #4
    Jeff H. likes this.
  5. Jeff H.
    OnePlus Bug Hunter OnePlus Bug Hunter Mar 20, 2019

    Jeff H. , Mar 20, 2019 :
    Hi sir,

    Thanks for the heads-up, and you can try to wipe system cache like this:

    1. Power off your phone.
    2. Press Power switch while pressing Volume Down button for four seconds.
    3. Choose language and tap "Wipe data and cache".
    4. Tap "Wipe cache" and reboot.

    Then uninstall PUBG and reinstall it again, it could fix the lagging. And please let me know if it works or not. Thanks.
     

    #5