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HELLP My pre-order details not showing after 5 days !!!

?

Do you have the same problem ?

  1. Yes !!

    80.0%
  2. No

    20.0%
  1. scropion86
    Gingerbread Oct 31, 2014

    scropion86 , Oct 31, 2014 :
    hi

    any body face this thing today after pre-order yesterday
    i received an email that my pre-order is now showing under my store account.
    but when i checked

    upload_2014-10-31_11-43-51.png


    and when i clicked on view order below error shows

    [​IMG]

    this not the case with every i am sure
    @Emmanuel
    @Martin
     

    #1
  2. scropion86
    Gingerbread Oct 31, 2014


    #2
  3. Mykiz
    Donut Oct 31, 2014

    Mykiz , Oct 31, 2014 :
    Nope, many have the same problem, me too, but no answer from OP right now.
     

    #3
  4. scropion86
    Gingerbread Nov 1, 2014

    scropion86 , Nov 1, 2014 :
    i think this is not acceptable they have to give us an answer
     

    #4
  5. Mykiz
    Donut Nov 1, 2014

    Mykiz , Nov 1, 2014 :
    Hello, you just have to wait. The Magentobug is just there, but the order is correct, just get "Pending Shippment", so dont worry, it just takes a while.


    Your pre-order has been updated
    Hello

    Your pre-order is ready to ship!

    Guess what? We just prepared your pre-order and it is now ready to ship! You will receive a shipping confirmation within 3 business days from now. In the meantime, you can check your order here:http://oneplus.net/sales/order/history.

    Thank you,
    OnePlus
     

    #5
  6. scropion86
    Gingerbread Nov 1, 2014

    scropion86 , Nov 1, 2014 :
    i just received the same email and also a deduction notification from the bank for the same amount of order

    but how come within three days the shipment is out and i should wait about 4-5 week to ship
    that i saw when i submitted my pre-order

    @Emmanuel
     

    #6
  7. Mykiz
    Donut Nov 1, 2014

    Mykiz , Nov 1, 2014 :
    no its not out yet. its out when you get the tracking number and it shows "complete" i think
     

    #7
  8. fgrueneklee
    Honeycomb Nov 1, 2014

    fgrueneklee , Nov 1, 2014 :
    Me too

    Your pre-order has been updated
    Hello

    Your pre-order is ready to ship!

    Guess what? We just prepared your pre-order and it is now ready to ship! You will receive a shipping confirmation within 3 business days from now. In the meantime, you can check your order here: http://oneplus.net/sales/order/history.

    Thank you,
    OnePlus
     

    #8
  9. scropion86
    Gingerbread Nov 2, 2014

    scropion86 , Nov 2, 2014 :
    but i am still not able to see the items in my order still the error page exists
     

    #9
  10. Mykiz
    Donut Nov 2, 2014

    Mykiz , Nov 2, 2014 :
    Yeah, but its not that important, as long as you know your order is correct
     

    #10
  11. scropion86
    Gingerbread Nov 2, 2014

    scropion86 , Nov 2, 2014 :
    how can i know if order details (address , items , Qty and prices) not showing ??
     

    #11
  12. Mykiz
    Donut Nov 2, 2014

    Mykiz , Nov 2, 2014 :
    You know what product you bought (you see the price) and you know which adress you gave them, they wouldnt deliver it on a other adress than they have from you
     

    #12
  13. scropion86
    Gingerbread Nov 3, 2014


    #13
  14. scropion86
    Gingerbread Nov 3, 2014

    scropion86 , Nov 3, 2014 :
    i know what i ordered !!
    but i got two of every accessory for me and my friend and i don't remember the prices of each item
     

    #14