0
Network/Connectivity [Help] 4G Network

  1. Irenicusss
    Gingerbread Mar 1, 2018

    Irenicusss , Mar 1, 2018 :
    Hi all, I hope you can help me.
    I've a 4G sim with the Tre italian carrier which is now merged with the Wind italian.
    My oneplus 5t (latest update, full stock) by default select always the 3G Tre network, even if there are both Tre and Wind 4G network in my area.
    If I select manually the 4G network, it switch back to 3G in about half hour.
    There is a way, an app, something to force my phone to choose the 4G network?
    I attach some screenshot of my settings.
    Thank you in advance.
    Settings  (1).jpg Settings  (2).jpg Settings  (3).jpg
     

    #1
  2. Drudo
    Jelly Bean Mar 1, 2018

    Drudo , Mar 1, 2018 :
    You can try dialling *#*#4636#*#* and setting ther LTE only
     

    #2
  3. Irenicusss
    Gingerbread Mar 1, 2018

    Last edited: Mar 1, 2018

    #3
  4. Irenicusss
    Gingerbread Mar 1, 2018

    Irenicusss , Mar 1, 2018 :
    Spoked too early.
    With LTE only, I can't do voice calls (maybe was obvious but now I know it too).
    VoLTE doesn't work.
    If I switch to LTE/WCDMA I can do voice calls, but still the previous issue with 4G Network.
    Thank you anyway
     

    #4
  5. Drudo
    Jelly Bean Mar 1, 2018

    Drudo , Mar 1, 2018 :
    Consider that maybe a decision of your carrier (h3g) to force switching on a legacy network instead of using LTE (h3g / wind doesn't matter). Usually this appeans when the net is overloaded and maybe, after the fusion, the h3g net is not so tuned.
    And more, at the moment, the two net are totally separed so..
     

    #5
  6. Irenicusss
    Gingerbread Mar 1, 2018


    #6
  7. Artemus
    Junior Moderator, Community Hero 2020 Junior Moderator Mar 1, 2018


    #7
  8. Irenicusss
    Gingerbread Mar 1, 2018

    Irenicusss , Mar 1, 2018 :
    Haven't done yet because I'm familiar with their customer service and it's often time wasted.
    Since there aren't others solutions I'll try that next week.
    Thanks
     

    #8