12
HELP my order canceled and my invite status is USED

  1. hisha123
    Cupcake Jul 29, 2014


    #41
    scropion86 likes this.
  2. Kinky
    Honeycomb Jul 29, 2014

    Kinky , Jul 29, 2014 :
    Good thinking. I'll do that now and also a shot of the cancelled order.
     

    #42
  3. xam1528
    Gingerbread Jul 29, 2014

    xam1528 , Jul 29, 2014 :
    had the same problem just now! thanks for the very kind man who gave me the invite
    i used it and processed as fast as i can but now invite shows USED.. :(
     

    #43
  4. rcarbajal
    Honeycomb Jul 29, 2014

    rcarbajal , Jul 29, 2014 :
    ok now thats strange and very unfortunate hope support gets back to you with a solution
     

    #44
  5. gaurang.ghanekar
    Gingerbread Jul 29, 2014

    gaurang.ghanekar , Jul 29, 2014 :
    same here....
    upload_2014-7-29_8-53-25.png

    finally got it working.
     

    #45
    Milad likes this.
  6. c3isabeast
    Cupcake Jul 29, 2014


    #46
  7. augustjamesd
    Gingerbread Jul 29, 2014

    augustjamesd , Jul 29, 2014 :
    Hi so i just sent an invite to my friend and when he was purchasing the phone he had to use a different PayPal account with a different email and it wouldn't work. So he then tried to change his email in his Oneplus One account to match his email of his PayPal. Then when he tried to claim his invite it said that the invite was already used. He then consequently went to change his email back to the original email on his oneplus one account, and it still says that the invite is used up. Any suggestions? Would a moderator or staff be able to resolve the issue if I gave you his contact information? Thanks
     

    #47
  8. freeman2501
    Cupcake Jul 29, 2014

    freeman2501 , Jul 29, 2014 :
    Same problem here. I cancelled on the PayPal page to modify my shipping address (stupid, I know) and now my invite is flagged as used and my order is flagged as canceled. I emailed support and I guess they will fix it (unlock the order somehow). Still wating for a reply (they have a limited staff I think so it could take a while). Fingers crossed :)
     

    #48
  9. Lucas_nl98
    Cupcake Jul 29, 2014

    Lucas_nl98 , Jul 29, 2014 :
    i have the same issue my order status is canceled and at pending order there is no order and if i want to order again it says that my invite has been expired
     

    #49
  10. leszek.kowalski
    Gingerbread Jul 29, 2014


    #50
  11. willhoon
    Gingerbread Jul 29, 2014

    willhoon , Jul 29, 2014 :
    Pardon me for my ignorance. Your complete order syas $363.34. The rest of the cancelled orders showed $360.99. Could that be the issue?
     

    #51
  12. NeonSalad
    Donut Jul 29, 2014

    NeonSalad , Jul 29, 2014 :
    Similar here, but I didn't get as far as PayPal. My purchase failed when I clicked "place order". Now I have a OPO in my basket, but every time I try to place the order it tells me the code has expired. It's listed on my invites list as " Used ". This happened around 4pm BST (15 hours ago) and I sent a support ticket, but got no response so far.
     

    #52
  13. chongswee
    Jelly Bean Jul 29, 2014


    #53
  14. Milad
    Lollipop Jul 29, 2014


    #54
  15. JBCJackson
    Ice Cream Sandwich Jul 29, 2014

    JBCJackson , Jul 29, 2014 :
    You have to play the waiting game now
     

    #55
  16. nem3sis
    Jelly Bean Jul 29, 2014


    #56
  17. chempro
    Donut Jul 29, 2014

    chempro , Jul 29, 2014 :
    Hi everyone,

    I'm having exactly the same issue, hoping to get a reply to my ticket before I go on vacation.
     

    #57
  18. Adam Napora
    Honeycomb Jul 29, 2014


    #58
  19. scropion86
    Gingerbread Jul 29, 2014


    #59
  20. riffraff81
    KitKat Jul 29, 2014


    #60