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HELP!!ONEPLUS 8 PRO KEEPS REBOOTING FREQUENTLY,ITS KILLING ME via OnePlus 8 Pro

  1. O1564502743470
    Eclair Aug 11, 2020

    O1564502743470 , via OnePlus 8 Pro , Aug 11, 2020 :
    HELP!!
    Hello,I just received my oneplus 8 pro,in2020 model with 12gb/256gb,after installing the last update 10.5.12IN1AA,I have encountered non stop reboots at frequent intervals,the device keeps rebooting it self,I have done countless factory resets and hard resets,still the issue persists,I need help,I am fed up with this already,I NEED URGENT REPLIES,THE EXPERIENCE IS SO FRUSTRATING,HELP ME PLEASE!!!
     

    #1
  2. staywidbeer
    Froyo Aug 11, 2020


    #2
  3. O1564502743470
    Eclair Aug 11, 2020

    O1564502743470 , via OnePlus 8 Pro , Aug 11, 2020 :
    reboot frequency is constant,happens the very minute the phone has been powered on,and the device refuses to power off,happens while phone is idle and in use,yes,I have formatted via recovery,the issue is still persistent,thank you.
     

    #3
  4. staywidbeer
    Froyo Aug 11, 2020

    staywidbeer , via OnePlus 8 Pro , Aug 11, 2020 :
    You may want to try to reload the OS through local upgrade. Download the latest OS from the OP support website and copy it to your root directory and upgrade through local upgrade option - settings >system>system updates>local upgrade.

    If this doesn't fix the reboot issues, then its a harware issue and i would advise you to raise an RMA and replace the device. Thanks!
     

    #4
  5. O1564502743470
    Eclair Aug 11, 2020

    O1564502743470 , via OnePlus 8 Pro , Aug 11, 2020 :
    thank you for your constant feedback,really helps to know,i am not alone on here,i appreciate it alot,would like to point out,i never knew,it was possible to reload the same OS,which i intend to give a try now,i would ensure to give you feedback,but kindly note,when this issue became too rampant,i was forced to want to try out the beta preview,but that never installed for me,i got this error that stated system update information failed,that popped up all the time,would you still suggest i try to revert back to the previous rom before this new update,can you as well,guide me through how to revert back to a previous os?thanks once again buddy.
     

    #5
  6. staywidbeer
    Froyo Aug 11, 2020


    #6
  7. O1564502743470
    Eclair Aug 11, 2020

    O1564502743470 , via OnePlus 8 Pro , Aug 11, 2020 :
    Thanks a whole bunch,I have downloaded the software,now the issue is my device refuses to do a proper reboot to install this software,the reboot never lets the installation complete,I notice I can not properly turn off the device as well,anytime i try to switch it off,it reboots it self back on,really fed up and I am almost giving up on this,thanks for your time bud,you have been of great help,I would download this new rom from the link you just sent and give you a feed back ASAP.
     

    #7
  8. O1564502743470
    Eclair Aug 11, 2020

    O1564502743470 , via OnePlus 8 Pro , Aug 11, 2020 :
    I would like to add,the phone doesn't reboot when I am on YouTube,such a weird occurrence,so to keep it on,I stay constantly on youtube to avoid reboots,such a hard way to use the oneplus 8 pro
     

    #8
  9. G_Waqas_Khan_Sxby
    Cupcake Mar 16, 2021

    G_Waqas_Khan_Sxby , Mar 16, 2021 :
    I have also 8pro 2020 12/256 and facing same issue, it restarts it self while using it. The frequency of restaring not constant but some times twice in a week and some times twice in a day. Really irritating 🙄
     

    #9
  10. O1564502743470 , via OnePlus 8 Pro Onyx Black , Mar 16, 2021 :
    Mine has been solved couple of updates later.,but a fix I noticed while I had the issues,keep hotspot on,I noticed the bug doesn't occur.
     

    #10
  11. D1593471100546
    Cupcake Sep 28, 2021

    D1593471100546 , Sep 28, 2021 :
    My phone turns off the same way. When we use some app like FB, camera, or VLC or any random apps. I have tried to re-install apps, factory reset phone etc. No use. One observation is that I went for camping and there was less network. There it never turned off... I tried all combinations but not even once it turned off. Either it's a heating issue(since camp ground was colder) or Something to do with network. Also have see issue with sim connectivity when wifi is active. Please fix this earliest since my mind is starting to think on other options. I love this phone with specs. But I don't want something error out after I year of purchase after spending $1000+ and its really annoying when we do something important and phone turns off just like that. Either replace with a new one or identify and roll out a fix.
     

    #11
  12. D1593471100546
    Cupcake Sep 28, 2021

    D1593471100546 , Sep 28, 2021 :
    Reboot frequency is annoying.. I had experienced restart the wrist. 10 times in 2 hours.. if we leave it as is it wont. It has something to do with apps or something.
     

    #12