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Help turn off wifi calling via OnePlus 7 Pro 5G

  1. RandyTheFungi , via OnePlus 7 Pro 5G , Jul 26, 2021 :
    Whenever I make outgoing calls on my OnePlus pro 5g, it drops after 8 to 10 seconds, calls not on wifi work fine. I dealt with this issue a year ago when I first got the phone and fixed it somehow by dialing *#800# and turning either volte and vowifi on or off. I don't have an option in my sim settings to simply turn off wifi calling. Now I'm having the same issue since I reset my wifi and data settings because of another issue I'm having. I need help disabling wifi calling again, any help is greatly appreciated.
     

    #1
    BugsBugsEverywhere likes this.
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Jul 26, 2021

    Dresa91 , Jul 26, 2021 :
    Can you please take a look here:
    https://forum.xda-developers.com/t/disable-wi-fi-calling.3939199/
    Or here:
     

    #2
  3. RandyTheFungi , via OnePlus 7 Pro 5G , Jul 26, 2021 :
    I checked out both of these links before. With the video, I sadly don't have any of those options for volte or wifi calling, when I do click the metropcs sim, it doesn't give me any options
    For the forum, I tried the *#*#4636#*#*, but just like the guy in the forum, mine is grayed out too and I can't update it. Thank you for the resources though.
     

    Attached Files:

    Last edited: Jul 26, 2021

    #3
    BugsBugsEverywhere likes this.
  4. Dresa91
    User of the Year 2016; Most Active User 2020 Jul 26, 2021

    Dresa91 , Jul 26, 2021 :
    Did you contact your provider?
     

    #4
  5. RandyTheFungi
    Donut Jul 26, 2021

    RandyTheFungi , Jul 26, 2021 :
    When I first encountered the issue a year ago I went to my local metroPCS store. He tinkered with my phone but didn't end up fixing it.
     

    #5
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Jul 26, 2021

    Dresa91 , Jul 26, 2021 :
    Okay.
    Did you contact the support of OnePlus: www.oneplus.com/support ?
     

    #6
  7. RandyTheFungi
    Donut Jul 26, 2021


    #7
    Dresa91 likes this.
  8. Dresa91
    User of the Year 2016; Most Active User 2020 Jul 26, 2021

    Dresa91 , Jul 26, 2021 :
    Okay:)
     

    #8
    RandyTheFungi likes this.
  9. Artemus.
    Community Hero 2020 Jul 26, 2021

    Artemus. , Jul 26, 2021 :
    You should probably block out your phone number in the screenshot, FYI, lest you enjoy receiving a bunch of spam callers.
     

    #9
  10. RandyTheFungi , via OnePlus 7 Pro 5G , Jul 26, 2021 :
    Thanks, I wasn't even thinking about that
     

    #10
    Dresa91 and Artemus. like this.
  11. BugsBugsEverywhere
    Cupcake Jul 27, 2021

    BugsBugsEverywhere , Jul 27, 2021 :
    I've fought this the past year and have all the same symptoms as you. I hope you get it working. If you do, please share back here with your results!

    Also, curious is your model the GM1925? I suspect this flaw is on this model only.
     

    #11