Help us to improve the Feedback system

  1. 007raj
    Donut Jul 18, 2020

  2. O1578234034326
    Cupcake Jul 19, 2020

    O1578234034326 , via OnePlus 7 Pro , Jul 19, 2020 :
    When i will receive next stable update for OnePlus 7 pro and I am not stable update for like new clock style update ambient display.

  3. T1592254321002
    Cupcake Jul 19, 2020

  4. Last edited: Jul 19, 2020

  5. Jitendramehta9 likes this.
  6. Amishakulkarni
    Cupcake Jul 20, 2020

    Amishakulkarni , Jul 20, 2020 :
    mobile data not working after update 10. whattbwill you do with feedback when most basic thing is bugged in your update. please help as it has become irritant to next level.

    Ayush.hind and Jitendramehta9 like this.
  7. N1593679741757
    Eclair Jul 20, 2020

  8. AndyRM
    Froyo Jul 20, 2020

    AndyRM , via OnePlus 8 Pro , Jul 20, 2020 :
    You need a radical change to the organisation. There are multiple threads on same topic. There is crossover between support and feedback. There are sales and ordering amongst both of the above..

    You need to merge support and feedback and have a clearly marked separate area for ordering / DOAs / damaged on arrivals. Clear posting as to how to get repairs / replacements

    On the support / feedback you need tags which are easily searchable.

    All of above is simple and cheap to implement.

    Amanda W. likes this.
  9. N1593679741757
    Eclair Jul 20, 2020

  10. N1593679741757
    Eclair Jul 20, 2020

  11. I1577723967533
    Cupcake Jul 20, 2020

    I1577723967533 , Jul 20, 2020 :
    7pro facing problem of hanging twice it has happened request for solutions
    as I have to drain battery and restart
    any solution

  12. Q1595267494775
    Cupcake Jul 20, 2020

    Q1595267494775 , Jul 20, 2020 :
    one plus 7 T which I recently purchased, Ringtone is not working properly. if I restart it works fdor somtime later it goes into silence

  13. Q1595267494775
    Cupcake Jul 20, 2020

  14. Veerendranath.P
    Cupcake Jul 21, 2020

    Veerendranath.P , via OnePlus 6T , Jul 21, 2020 :
    1.please do change the notification panel we are tired of looking into regular one

    2.resizable multiple windows for easy multi tasking(for all apps)

    3.pop call notification with min.shortcuts while using other apps

    4.file manager issues(downloaded files or not been organised properly).

    First do this changes then we will talk about more improvements

  15. Veerendranath.P
    Cupcake Jul 21, 2020

  16. OIC71
    Froyo Jul 21, 2020

    OIC71 , via OnePlus 7T Pro , Jul 21, 2020 :
    Let the feedback proces reflect the issue reported better.
    Thereby meaning, if I'm reporting a bug fx with my antenna, it's not that valuable to be asked to make a record of my screen.
    Please take this into consideration. Thank you.

  17. C1586845762138
    Cupcake Jul 21, 2020

    C1586845762138 , via OnePlus 8 , Jul 21, 2020 :
    1.please solve the issue of fullscreen mode which doesn't support for some apps
    2.solve the issue of nightscape camera.
    3.please please improve the camera part of OnePlus 8 it isn't the worth for 45k.

    Jitendramehta9 likes this.
  18. N1593679741757
    Eclair Jul 22, 2020

  19. FisherXDA
    Gingerbread Jul 22, 2020

    FisherXDA , via OnePlus 7T Pro , Jul 22, 2020 :
    It would be better improved if the feedback that was submitted was actually used and dealt with. I genuinely feel like it's pick and choose which feedback you guys want to sort and not the ones causing problems.

    There have been bugs that have persisted for some time in Oxygen that when user's and community members raise them nothing gets done, search for no longer than a minute and you'll find a few.

    Anything wrong with the current system is that it includes human error. The community speaks very openly about feedback and there experience, but there's just not enough ears to listen and not enough hands to do anything about it, yet OP is pushing to be a bigger and bigger player.

    Best feedback I could give the feedback tool... it needs to listen to complaints, these are the best flows of information that really can help push a company forward understanding where they are going wrong.

    OIC71 and Ayush.hind like this.