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Hey google / OK google

  1. dz3n
    Eclair Aug 6, 2021

    dz3n , Aug 6, 2021 :
    Hey,

    Why Hey google / OK google doesn't work when the display is turned off.

    This option is activated in google assistant settings, but still doesn't work.

    Any idea someone? Thanks!
     

    #1
  2. Aaron2017
    General Support Expert Award 2021 Aug 6, 2021

    Aaron2017 , Aug 6, 2021 :
    Found this article that explains why it doesn't work and gives a possible workaround that may help in getting it to work when the screen is off
    https://techcult.com/use-ok-google-when-screen-is-off/
     

    #2

  3. #3
  4. mlhs91
    Donut Aug 28, 2021

    mlhs91 , via OnePlus Nord 2 , Aug 28, 2021 :
    I have the same issue with my Nord2, unfortunately. OK or Hey Google works fine if the phone is unlocked or if I press the lock button to launch the lock screen. However, if the phone just lies there, it does not react to the voice trigger.

    I used this a lot with my OP 6T to summon weather info or so. Would be nice to have it back on my Nord2.
     

    #4
    O1627697595362 likes this.
  5. Warren974
    Cupcake Apr 4, 2022

    Warren974 , via OnePlus Nord 2 , Apr 4, 2022 :
    Same problem, incredible to see that this matter wasn't resolve.
     

    #5