Hey google / OK google

  1. dz3n
    Eclair Aug 6, 2021

    dz3n , Aug 6, 2021 :

    Why Hey google / OK google doesn't work when the display is turned off.

    This option is activated in google assistant settings, but still doesn't work.

    Any idea someone? Thanks!

  2. Aaron2017
    General Support Expert Award 2021 Aug 6, 2021

    Aaron2017 , Aug 6, 2021 :
    Found this article that explains why it doesn't work and gives a possible workaround that may help in getting it to work when the screen is off


  3. #3
  4. mlhs91
    Donut Aug 28, 2021

    mlhs91 , via OnePlus Nord 2 , Aug 28, 2021 :
    I have the same issue with my Nord2, unfortunately. OK or Hey Google works fine if the phone is unlocked or if I press the lock button to launch the lock screen. However, if the phone just lies there, it does not react to the voice trigger.

    I used this a lot with my OP 6T to summon weather info or so. Would be nice to have it back on my Nord2.

    O1627697595362 likes this.
  5. Warren974
    Cupcake Apr 4, 2022

    Warren974 , via OnePlus Nord 2 , Apr 4, 2022 :
    Same problem, incredible to see that this matter wasn't resolve.