2

Home and back button not working

  1. Sudhanshu Kishore Eclair Jan 1, 2019


    #1
  2. pepedaman Froyo Jan 1, 2019

    pepedaman, Jan 1, 2019 :
    Same issue.
    Back, home, and recents buttons don't work. After latest pie update (non-beta) on oneplus 5
     

    #2
    M1546607608241 likes this.
  3. Okky_Hutapea Cupcake Jan 4, 2019


    #3
    cadatr and M1546607608241 like this.
  4. M1546607608241 Cupcake Jan 4, 2019


    #4
    cadatr likes this.
  5. mahatoamar2013 Cupcake Jan 4, 2019


    #5
    cadatr likes this.
  6. fcoppi Cupcake Jan 4, 2019


    #6
    cadatr likes this.
  7. rcdohc Cupcake Jan 4, 2019

    rcdohc, Jan 4, 2019 :
    This issue happened to me. I believe its from the latest oxygen version update. i spoke with tech support and had to flash the recent version back on. and now my bottom capacitive buttons work. but my phone is not active. the screen just shows the one plus icon and nothing else. Now I'm waiting for tech support to see what the next step.
     

    #7
    cadatr likes this.
  8. the_o2 Marshmallow Jan 5, 2019


    #8
  9. Z1547191647196 Cupcake Jan 11, 2019


    #9
  10. fragargon Honeycomb Jan 11, 2019

    fragargon, Jan 11, 2019 :
    upgraded to 9.x (latest) happenned to me also, factory reset solved the problem...
     

    #10
  11. ksyuxa Cupcake Jan 12, 2019


    #11
    cadatr likes this.
  12. ksyuxa Cupcake Jan 12, 2019

    ksyuxa, Jan 12, 2019 :
    My phone (oneplus 5) was recently updated to 9.0.0 . After that captive buttons stopped working. Is there a way to update to 9.0.1 and 9.0.2?
     

    #12
  13. Alex Chang Cupcake Jan 13, 2019

    Alex Chang, Jan 13, 2019 :
    Same as mime here, upgraded to 9.0 and it was working fine for a while, but the button and backspace keys don’t work suddenly. Please help.
     

    #13
  14. the_o2 Marshmallow Jan 13, 2019

    the_o2, Jan 13, 2019 :
    Update it to Oxygen OS 9.0.2 it has a solution for this issue
     

    #14
  15. Alex Chang Cupcake Jan 14, 2019

    Alex Chang, Jan 14, 2019 :
    When will it ready in HOng Kong market? Thx. Cannot use the devices couple of days already.
     

    #15
  16. ksyuxa Cupcake Jan 14, 2019

    ksyuxa, Jan 14, 2019 :
    How to update to 9.0.2 ? My phone is still on 9.0.0 version. the official update is not available for my phone.
     

    #16
  17. the_o2 Marshmallow Jan 15, 2019

    the_o2, Jan 15, 2019 :
    I think it's better if you wait for it..

    Or use any VPN choose Canada or Germany and download the update....

    Or use Oxygen Updater app from play store (it's not official app of OnePlue btw) to get the update.
     

    #17
  18. I1547958306006 Cupcake Jan 20, 2019

  19. ksyuxa Cupcake Feb 7, 2019


    #19
  20. ksyuxa Cupcake Feb 7, 2019

    ksyuxa, Feb 7, 2019 :
    I am in Canada but the official update was still unavailable. I used the oxygen updater. After downloading the 9.0.2 everything is back to normal. Thank you !!! !
     

    #20