2
Hotstar and SonyLIV

  1. Pandurang Madyalkar
    Eclair Apr 1, 2020

    Pandurang Madyalkar , Apr 1, 2020 :
    Its been a week I've been observing that the Hotstar and Sony LIV app rolls back to previous version after updating the app from Play Store...
    The roll back happens whenever I restart/turn on the TV...
     

    #1
    oneplustv45 and sri317 like this.
  2. B_Wrath
    Nougat Apr 1, 2020

    B_Wrath , Apr 1, 2020 :
    It's a known bug which will be fixed in the next update.

    Please search before creating a thread. This has been answered a lot of times.
     

    #2
    Venky61 and Pandurang Madyalkar like this.
  3. Pandurang Madyalkar
    Eclair Apr 1, 2020

    Pandurang Madyalkar , Apr 1, 2020 :
    Sorry, didn't search...will do it next time before creating thread... Creating new repeated threads are unnecessary... :)
     

    #3
  4. Catherine W.
    OnePlus TV Software Engineer Staff Member Apr 2, 2020

    Catherine W. , Apr 2, 2020 :
    Thanks for your feedback,this issue has been solved and the fix will be available in next update.
     

    #4

  5. #5
    Sasi4395 and Catherine W. like this.
  6. Sasi4395 , via OnePlus Community App , Apr 3, 2020 :
    as Disney launched Disney plus Hotstar today in india can't able to access hotstar due to the bug,,, please resolve the same soon....
     

    #6
    Venky61 likes this.
  7. T1527986990224
    Cupcake Apr 11, 2020


    #7
  8. Catherine W.
    OnePlus TV Software Engineer Staff Member Apr 14, 2020

    Catherine W. , Apr 14, 2020 :
    This issue has been solved and the fix will be available in next update,the team will inform you guys when the next update is coming.
     

    #8
    T1527986990224 likes this.
  9. F_Deepak_Puri_VVdw
    Cupcake Apr 14, 2020

    F_Deepak_Puri_VVdw , Apr 14, 2020 :
    Hi Catherine W,
    Can you please let me know how do I get an update if the issue is fixed already ??
    I am also facing same issue with my OnePlus TV and need Hotstar app because I use it most of the time
     

    #9
    SriCharanABD likes this.
  10. O1586891053765
    Cupcake Apr 14, 2020

    O1586891053765 , Apr 14, 2020 :
    when we expect update, because I'm premium subscriber of hotstar, I'm unable to access it, tell me date when ur update will come.
     

    #10
  11. Venky61
    OnePlus TV Expert Apr 15, 2020


    #11
    Catherine W. likes this.
  12. A1576307727806
    Cupcake May 24, 2020 at 8:47 AM

    A1576307727806 , May 24, 2020 at 8:47 AM :
    hi @Catherine W. ,
    I got a call from customer support 15 days back that the update is available now and they said currently we are pushing the update to selective serial numbers, they took my tv serial number but still I am waiting for the update to be pushed. Can you please help over here.
     

    #12