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How to Claim the Netflix Remote after the expiry of Invite Code (Q1 Series Users) Oct 20, 2020

Venky61 , Oct 20, 2020 :

Hi guys,
Many users have been trying to claim the complimentary Netflix Remote (Black Colored) after the purchase of OnePlus TV Q1 series, but unfortunately due to the stock issues during and after Covid-19, their invite codes got expired. So, the OnePlus TV team has been trying to find a way to resolve this.

As a part of that, OnePlus TV team requests the Q1 TV users, who have their invite code expired due to the unavailability of the Netflix Remote, enter their details here in this form.

After verifying the entered details, the OnePlus TV service team will try to either mail a new code or ship the remote once it's back in stock.
Please note that there will not be any confirmation mail regarding this. It's only a provision to collect the user data to be able to provide the remote when in stock. So do not fill multiple times.

Update 27/11/20
All the Q1 Series TV users who are unable to claim the remote or have their code expired need to contact OnePlus Customer Care on the Toll-Free Number 18001028411. They will guide you on when and how to get the remote. Right now there is no stock for the Netflix Remote.

Users who have already submitted their details and did not receive the remote, need not contact Customer care. CS will contact you and provide you with the update.


Thanks to @Nelson M and @Nora Song from the TV team for taking this matter into hands and trying to find a solution.