[How to] Helium Backup

  1. Bassick
    Honeycomb Jan 27, 2015

    Bassick , Jan 27, 2015 :
    Edit: The Chrome Plug-in doenst work for the Oneplus Two at the moment. Please leave a comment if u solved this problem so i can add this to the instruction.

    I often read that a lot of people have troubles to get Helium working on their OnePlus One so i thought to do an describtion how i did this to work :) Have fun with it :)

    You dont need root or the fastboot mode to do this (testet only on the 44S Firmware :) )

    Downloade Google USB Driver (http://developer.android.com/sdk/win-usb.html) [​IMG]

    2.Step: Connect you OPO with a PC

    3.Step: Open the device Manager in Windows
    here u can see that your oneplus one isnt recognised by windows (A0001)

    4.Step: now rightclick on A0001 and click on Update DriverSoftware

    5.Step: click on Browse my computer for driver software

    6.Step: Now select Let me pick from a list of device drivers on my computer

    7.Step: now click twice on Show All Devices

    8.Step: click on data carrier (i dont know if this is right in english but if not look on the picture :) )

    9.Step: Now u have to search your google usb driver (for example D:\usb_driver).
    Important is that u go first to the folder "usb_driver" and than u click on open.

    10.Step: click ok

    11.Step: now select the Android ADB Interface

    12.Step click on continue

    13.Step: now there will be a warning just click on yes.

    after this your phone should be like this in the device manager
    it could be that its called android ADB or samsung ADB both is okay :)
    now we have the driver but we need one step more Because the computer now recognize the phone but the phone doesnt want to connect to Helium desktop.

    download this chrome plug in


    this is the same like helium for desktop
    the difference is it works :)
    now u have to make this steps

    1.Step: start Helium Desktop and wait for the green check
    2.Step: keep Helium Desktop open and start the mobile application
    3.Step: start Helium Chrome plugin and wait till the green check
    4.Step: enjoy :)


    here is a picture of helium on my phone and it worked :)

    sorry for my bad english i hope u can understand this :D
    Last edited: Sep 9, 2015

    antav, William243, jkjohn and 21 others like this.
  2. deeparora
    Gingerbread Jan 27, 2015

    Bassick likes this.
  3. bestlands
    KitKat Jan 27, 2015

    Bassick likes this.
  4. Blakos
    Eclair Jan 28, 2015

    Bassick likes this.
  5. idlebg
    Gingerbread Feb 1, 2015

    idlebg , Feb 1, 2015 :
    To be honest the most important step is
    the Helium chrome plugin

    I have an Galaxy S5 and just plugin it and using chrome plug it worked perfectly.
    Was so frustrated that the helium desktop app does not work at all

    Thanks for the chrome plugin idea.

    Krompir and Bassick like this.
    Gingerbread Feb 1, 2015

    Bassick likes this.
  7. Woody66
    Donut Feb 23, 2015

    Woody66 , Feb 23, 2015 :
    Wow, that was easy. Thanks as I have been struggling with a backup for ages and am not very PC fundy.

  8. blueq
    Honeycomb Feb 23, 2015

    blueq , Feb 23, 2015 :
    Thank You for your contribusion.
    That is very well done and simple guide to follow.:)

    do you think this may help some that come to visit your web/blog page.
    Last edited: Feb 23, 2015

  9. Remixinit
    Froyo Mar 2, 2015

    Remixinit , Mar 2, 2015 :
    Hey @Bassick , thanks so much for this. Couple of noob questions.

    1.) On step 8, as per your picture, I should click on 'Generic USB Hub', right? Or should I choose the first option, which is 'Enhanced Storage Device' (screenshot attached)? Just wanna be sure so that I don't mess up - also, didn't see any option for 'data carrier' so I'm assuming I should go by what your screenshot says.

    2.) Even dumber question - I have to use Chrome and the Helium plugin, simply installing the program and running the app from my OPO won't be enough, correct?

    Thanks a bunch!

    Attached Files:

  10. Bassick
    Honeycomb Mar 2, 2015

    Bassick , Mar 2, 2015 :
    u have to click on have disk like the arrow on my picture show :) sorry but my pc is in german

    on my pc this didnt worked sorry :S

    Remixinit likes this.
  11. Remixinit
    Froyo Mar 2, 2015

    Bassick likes this.
  12. TheJames
    Jelly Bean Mar 2, 2015

    TheJames , Mar 2, 2015 :
    Great for a man who will soon unlock his bootloader. And eventually root as well. The is is great back for those who want root to.

  13. Remixinit
    Froyo Mar 4, 2015

    Remixinit , Mar 4, 2015 :
    New issues. I don't know what's going on since I got the green check mark on the helium desktop application the first time I launched it and made an initial backup, but in my second try it just says waiting for device even tho the phone is plugged in and the drivers are installed - no green check mark :(

  14. andrian2013
    Cupcake Mar 5, 2015

    andrian2013 , Mar 5, 2015 :
    Hey @Bassick. Thank you for doing this. I know its a dumb questions, but I'm not a computer geek. I have followed until step 8, but I have difficulty especially from step 9-11. I need your help. :(

    I have downloaded the latest_usb_driver windows. Since it's zipped folder, so I extract all. But when I opened the usb driver folder, it shows different things than what you showed up there.

    Here is the screenshot of it:

    Here is the next page after I clicked on it:

    Here is the screenshot after I clicked 'Have Disk'

    I'm not sure which folder should I choose after that

    Sorry for the long thread. :(. But thank you again in advance. Looking forward for your reply. :)

    Attached Files:

  15. Bassick
    Honeycomb Mar 5, 2015

    Bassick , Mar 5, 2015 :
    like on this screenshot just click on open so the computer know in this folder are the drivers and he will install everything :)

  16. TheJames
    Jelly Bean Mar 9, 2015

    Last edited: Mar 9, 2015

  17. tssvinay
    Cupcake Apr 1, 2015

    tssvinay , Apr 1, 2015 :
    @Bassick : Works like a charm !! Danke Shon man !! Was trying really hard to get this work !! Its a pain downloading all the apps especially losing the app data ! :D :D

  18. blackscorpio
    Froyo Apr 20, 2015

  19. russf
    Gingerbread May 16, 2015

    russf , May 16, 2015 :
    The Chrome plug-in was the key for me. I saw this tip buried deep in another thread, and haven't been able to find again to say "thanks".

    So many thanks to whoever posted it before. And well done Basick, this should save a lot of heartache!!

    One final thing. My restore did not work at first; I needed an extra reboot after installing helium on the rest phone.

    jkjohn likes this.
  20. bungeefx
    Honeycomb May 16, 2015