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[Submitted] How to report a bug and share your product suggestions on OnePlus community

  1. T1595528072405
    Cupcake Oct 29, 2020


  2. sandeshadvani
    Cupcake Oct 30, 2020

    sandeshadvani , Oct 30, 2020 :
    In India, my OnePlus 6T is not giving me the option of WiFi Calling. I've tried these steps:
    Go to Settings ==> Wi-Fi & network ==> SIM & network ==> SIM 1 (Vodafone) ==> enable Wi-Fi Calling.
    The problem is the command "enable Wi-Fi Calling" doesn't show up on my phone - I only get the option to "enable VoLTE".
    [​IMG]

    I've also tried the following steps - but even there - I don't get the "VoWiFi switch box"
    > Open the dialer app on your OnePlus phone. > Dial *#800# and hit ENTER when a warning message pops up. > Tap on the OnePlus Logkit option and then Function Switch at the bottom of the new screen. > Select the VoWiFi switch box and then reboot the phone.

    [​IMG]
     

  3. Z1598945330148
    Cupcake Nov 2, 2020

  4. farmers
    Cupcake Nov 2, 2020

    farmers , Nov 2, 2020 :
    This doesnt work for me. I click the '+' within the app, and sure enough one of the buttons is marked 'feedback', but clicking it just highlights or unhighlights it. There's nowhere to actually post anything.
     

  5. ce_franck
    Froyo Nov 6, 2020

    ce_franck , via OnePlus 8 Pro , Nov 6, 2020 :
    When i'm tap to screen wis tree fingers, if i work in app for exemple : Ameli and others.
    I can't work in my app.
    I'm obliged of close all app for work.
    Please : update Oxygène 11 bêta 3
     

  6. Istiaque Dollar
    Cupcake Nov 6, 2020

    Istiaque Dollar , Nov 6, 2020 :
    My oneplus 6 shows network signal but i can't able to call or someone who try to call me, find my number off. This problem occurs more in indoor situation where the network signal is comparatively weak. Sometimes it happens in good signal also.
    So at home, i can't use my phone. It is not network Carrier issue because my Grameen Phone SIM works fine with other phone. I am using this phone for nearly two years at this home but the problem starts from two weeks ago. My other family member also using same carrier SIM without any issue.

    To solve the problem, I changed the SIM slot.
    Reset network. Switch network 2G/4G. Wipe cache. Reset network APN etc. But nothing works.

    It seems like to me, may be my phone's network reception ability becomes weaker so that it can't perform in indoor or week signal area. So I'm confused is it a hardware issue or software bug? Plz help me.





    Yes,when 10.3.5 that's time my oneplus 6 have no problem but when I update 10.3.6 then facing these problem..... already 10 days over I can't any phone calls & ... anyone don't find me in phone call but my sim card network, internet is always open but when there connecte me in phone call they listen my phone & sim card is off !!
    Please help me as soon as possible please please
     

    hybridxo7 likes this.
  7. Pavan_ChowdaryK
    Eclair Nov 6, 2020


  8. zeeshan153
    Eclair Nov 7, 2020

    zeeshan153 , Nov 7, 2020 :
    My camera and flashlight is not working after oxygen os 11 and the latest update which rolled out today(OxygenOS 11.0.1.1), what is the use of mobile if camera is not working, I am complaining about this for last 1 month but still no news about that particular issue/bug. Also after oxygen 11 battery is draining insanely and the phone gets very hot, oneplus team should look into this seriously otherwise they will loose their loyal customers.
    Kindly fix the issue with camera and flashlight at your soonest, I was expecting that In todays update(OxygenOS 11.0.1.1) you guys have already solved this issue but got disappointment, just imagine what is the use of mobile without camera??? Kindly put this issue on your 1st priority and fix this in next couple of days.
     

  9. rec.recca
    Cupcake Nov 10, 2020

    rec.recca , via OnePlus 7T , Nov 10, 2020 :
    Unable to unlock my mobile after the recent update of OnePlus 7t pro. Even after entering the correct pin. It's says incorrect pin..what can we do here?
     

  10. MarirajaGopal
    Cupcake Nov 12, 2020


  11. B1603335791900
    Cupcake Nov 12, 2020

    B1603335791900 , via OnePlus Nord , Nov 12, 2020 :
    I have recently purchased oneplus nord and facing screen flickering issue.. can you please let me know what is the problem and how can it be fixed...
    Hoping a soon reply on this request
     

  12. H1577250445843
    Cupcake Nov 12, 2020


  13. jennygavigan
    Cupcake Nov 15, 2020


  14. NikhilReddy29
    Cupcake Nov 15, 2020

    NikhilReddy29 , via OnePlus 8T , Nov 15, 2020 :
    I'm facing issues with my one plus 8t from navigation bar and gestures in settings pls fix it the navigation bar is disappearing from my home screen nd I'm not able to choose my navigation bar in buttons nd gestures
     

  15. O1535374628474
    Cupcake Nov 16, 2020


  16. J1577181286706
    Cupcake Nov 16, 2020


  17. X1605707301523
    Cupcake Nov 18, 2020

    X1605707301523 , Nov 18, 2020 :
    Uninstall Oneplus built in "bloatware" apps (there are about 100)
    A lot of phones like oneplus have system apps, a lot of those system apps are hidden.
    And some or a Lot can Not be uninstalled.
    There should be an ability/option to uninstall ALL of them
    on samsung there are dozens of built in apps, i disabled about 100, including google apps, a lot which were hidden.
    Oneplus is the same. But disable is not good enough, we need Uninstall.
    Now you could just google oneplus bloatware, which there is a LOT of, but seeing as how oneplus lies about being "clean" I think giving oneplus a list of the bloatware apps might be pointless. Just give ability to remove them. There are at least 100 bloatware apps on EVERY oneplus, Oneplus should know what they are. Btw, i'm taking about the "clean" unlocked version, not carrier apps version.
     

  18. hybridxo7
    Donut Nov 19, 2020

    hybridxo7 , via OnePlus 6T , Nov 19, 2020 :
    After updating to the latest oos update...getting lag issues... Please fix this...thanks device: 1+6T
    & display calibration need to be more updates...it makes the white background yellowish....
     

  19. NarendraChowdary
    Cupcake Nov 19, 2020


  20. N1580365858102
    Cupcake Nov 20, 2020

    N1580365858102 , via OnePlus 7T , Nov 20, 2020 :
    My oneplus buds z volume is low. After just 1 day of usage, the first day it was fine but now the volume is just too low. I'm using a oneplus 7t. Also, there's absolutely no base, it just sounds like a very cheap earphone, please do something about it as soon as possible. Very disappointed.