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[Submitted] How to report a bug and share your product suggestions on OnePlus community

  1. param52
    Cupcake Nov 22, 2020


  2. CheckVizoR
    Cupcake Nov 22, 2020

    CheckVizoR , Nov 22, 2020 :
    Hi.
    I have got a OnePlus 8T. While i use the phone with Navigation Gestures, i can't send voicemail in whatsapp, telegram...
    Has anyone got this problem?
     

  3. O1535374628474
    Cupcake Nov 22, 2020


  4. Riobijoy
    Gingerbread Nov 25, 2020

    Riobijoy , via OnePlus 8 Interstellar Glow , Nov 25, 2020 :
    On my one plus 8 device, one cannot dial emergency numbers like 100,101 etc. When you try to call these numbers, the phone will show a calling screen with SOS displayed and then it immediately disconnect. I have verified this with the one plus team. They said that they know about the issue and will try to resolve it in next update.

    OxygenOs 11.0.1.1 IN21DA
     

  5. O1535374628474
    Cupcake Nov 25, 2020


  6. Swarnim12
    Cupcake Nov 25, 2020

    Swarnim12 , Nov 25, 2020 :
    Hey yesterday my oneplus 6 suddenly freezed and switched off when i tried to turn it on it shows qualcomm crashdump mode
    i tried flashing oxygen os with msm tool but still facing the same error
    can anyone help?
     

  7. daveydc87
    Cupcake Nov 25, 2020


  8. A1606370727407
    Cupcake Nov 26, 2020

    A1606370727407 , via OnePlus 8T , Nov 26, 2020 :
    Currently we can choose to EITHER open the shield or the control panel (or whatever that's called) by swiping down on the home screen. Swiping up will always open the search tool (if you've got all apps on your home screens). I don't use the search tool and many others probably don't need it either.
    It would be super cool to have to option to swipe down to open the control panel and swipe up to open the shelf(and vice versa). The animation wouldn't even have to change. But it's very inconvenient to open the control panel if you are using the shelf.
    The settings I'm taking about are accessed by tapping and holding on the home screen > settings > right at the top
     

  9. Mirko_Castria
    Cupcake Nov 26, 2020

    Mirko_Castria , Nov 26, 2020 :
    I would like to have back the "shelf" with the left swipe (on the home screen). Please make an update where customers can set this !
     

  10. Khentekhtay
    Eclair Nov 28, 2020


  11. Y1605963667665
    Cupcake Nov 29, 2020


  12. VimSadwani
    Eclair Nov 29, 2020

    VimSadwani , via OnePlus 8 Pro , Nov 29, 2020 :
    Dear Sir,

    I just moved from Samsung Galaxy Note 20 Ultra to OP8 Pro but m disappointed with tint issue my screen goes green sometimes which is really irritating and not acceptable for a flagship phone. Please let me know what's the solution of it because i don't want to switch to Samsung again.
    Hope to get a solution soon
    Thanks in advance
    Vimal Kumar
    +923003269993
     

  13. v1adimir
    Eclair Nov 29, 2020

    v1adimir , Nov 29, 2020 :
    Settings >> Buttons & gestures >> Quick gestures >> Double tap to wake

    ... For this to work, you'll get a notification if it has been enabled and you toggle the next option: Settings >> Display >> Ambient display >> Tap the screen to show

    *in theory, it should work; just reboot the phone after setting it, if it doesn't "accept" it right away. :)

    EDIT: The "Double tap to lock" option is in the OnePlus Launcher settings.
     

  14. v1adimir
    Eclair Nov 29, 2020

    v1adimir , Nov 29, 2020 :
    The only "fix" for this is to "Erase all data (factory reset)", most probably. ;$

    Why, do you like getting ripped-off?..;) For something like secure notes, there are PLENTY of 3rd-party apps that can be installed, featuring all kinds of encryptions - to pick and choose from. Even FOSS ones are available, on F-Droid.

    Perhaps a better alternative could be to use something like the Signal messenger app, and it also has (local) encryption available.

    Quite possibly the only reason to not get OTA updates is that the phone had been stolen and reinstalled (and then resold, to you unfortunately), just FYI.
     

  15. Nirshan
    Cupcake Dec 2, 2020

    Nirshan , Dec 2, 2020 :
    This is the link to my original post.
    https://forums.oneplus.com/threads/some-recent-update-has-broken-the-an-app.1354134/

    I have been facing issues lately on the device, it's a oneplus 6. On top of the existing issues these apps specifically stopped working all together.

    I have not done anything related to rooting the device or any update to the os but these stopped working all of a sudden.

    Is there a solution or a way I could find out why this is happening? Is there a way I can diagnose the OS for errors?
     

  16. R1574945400408
    Cupcake Dec 2, 2020


  17. marsden1974
    Donut Dec 3, 2020

    marsden1974 , via OnePlus 8T , Dec 3, 2020 :
    Hi Guys

    I can't help but notice a lot of phone manufacturers are adding their own cloud storage facilities. I think oneplus should look into this if they haven't already. I personally like to keep all my phone storage with the phone manufacturer , basically everything in one place on one account. As google will be charging for cloud storage soon across the board. Also would oneplus look at giving loyal customers a more heavily discounted price when new handsets come on sale? I would like to see real loyalty rewards for customer's who invest yearly on new oneplus handsets. Again the discount in my opinion along with my phone trade in option. I think this should be rewarded exclusively to oneplus customers direct to their handsets prior to release of new phones.
     

  18. Shivam__t1
    Froyo Dec 4, 2020


  19. solo_scorpio
    Cupcake Dec 8, 2020


  20. N1607415101099
    Cupcake Dec 8, 2020