[Submitted] How to report a bug and share your product suggestions on OnePlus community

  1. Lakshya_12
    Cupcake May 22, 2021

  2. T1620835046924
    Cupcake May 24, 2021

  3. Ceroes
    Donut May 25, 2021

  4. Ceroes
    Donut May 25, 2021

    Ceroes , May 25, 2021 :
    Since I found no perfect category for this.

    They need to hire someone who speaks English well and knows how to write.

    For example the question:
    "Was this a problem in previous software versions?"
    Has 3 answers.
    1. "No application or don't know" an acceptable answer that can be understood.
    2. "Yes This is a regression." Unacceptable, answer yes to the question means that it never worked before... But yes this is a regression means that it did work before... That's the opposite they define yes to mean the opposite.
    3. "No I think it never worked before" Unacceptable and has the same issues as the second answer. Answering no to the question asked would actually mean that the software has regressed.... Meaning it wasn't an issue but now is but then like in the previous answer they go to define no as "I think it never worked before" meaning its always been an issue.

    Anyone submitting a bug report cannot submit one and know that they have answered the quest correctly since the answers clearly cannot be understood other than the 1st one. Meaning the question is useless. They don't care about us even getting heard...

    Another issue is device software version where they do not tell you where to find the information on your phone so you have no idea which to even choose.

    Another issue is no instructions for submitting a bug report or even getting one made on the page.

    The 1st issue affects everyone since we cannot determine what the answers presented to us actually means. The 2nd and 3rd issues affect those unfamiliar with the process especially new customers.

    1611802-d5e84d2bf0b151d61486a52e1bc81949.jpg 1611801-7d04a9b6b4453e27d45fd323c72fca18.jpg

  5. Reebs1970
    Cupcake May 27, 2021

  6. J1618721024210 , via OnePlus Nord Gray Onyx , May 28, 2021 :
    For him One Plus Nord, after upgrading to OxygenOS version still feels slow on 4G broadband WIFI connections, this device should be faster on broadband WIFI connections and is not So. Please One Plus friends should continue to fix this bug as it only got a little better, but not quite. I know that you can make this device one of the best dear friends.

  7. Nihal Sanjot Shah , via OnePlus 6T , May 30, 2021 :
    Hi, I am having a OnePlus 6T. After the latest update, I have to continuously unlock my phone in order to check notification tab. This feature was not there earlier. It's very irritating to unlock the phone and check it. Please look into this matter.

    Cupcake Jun 2, 2021

    V1597224546699 likes this.
  9. F_Yuv_Raj_KhxE
    Cupcake Jun 2, 2021

    V1597224546699 likes this.

  10. F1570928431461
    Cupcake Jun 4, 2021

  11. O1573705541209
    Cupcake Jun 5, 2021

    O1573705541209 , via OnePlus 7T , Jun 5, 2021 :
    Screen notification issue Post OTA update issue this coming as notification time ..This taking more than to vanish notification symbol on screen for 20 second.



  12. N25x07L
    Cupcake Jun 8, 2021

    N25x07L , via OnePlus 9R , Jun 8, 2021 :
    OnePlus 9R rom oxygen os LE28DA bị lỗi cảm biến tiệm cận khi nghe gọi. Không tắt màn hình vẫn sáng.

  13. Jayrana@18
    Cupcake Jun 8, 2021

  14. numaan@58
    Cupcake Jun 8, 2021

    V1597224546699 likes this.
  15. L1623248842604
    Cupcake Jun 10, 2021

  16. O1622472253261
    Cupcake Jun 10, 2021

  17. P1619246277382
    Cupcake Jun 11, 2021

  18. O1622472253261
    Cupcake Jun 13, 2021