[Submitted] How to report a bug and share your product suggestions on OnePlus community

  1. chiraggorwadkar
    Cupcake Jun 19, 2019

  2. irfanmoosani
    KitKat Jun 20, 2019

    irfanmoosani , Jun 20, 2019 :
    Recently on my OnePlus 7, I encountered a bug.

    While you are on call, when the screen times out, double tap on screen to 'Switch ON' the screen again.
    OMG it doesn't work
    You need to use power button to 'Switch ON' the screen.

    Can someone please test and confirm, if you are facing it too?

  3. Y1531988314619
    Cupcake Jun 22, 2019

    Y1531988314619 , Jun 22, 2019 :
    in my oneplus 6 . I didn't switched my headphones..but it showing that i switched...and i not getting any sound from my phone speaker..can u please help me?

  4. Diarley83
    Cupcake Jun 22, 2019

    Diarley83 , Jun 22, 2019 :
    Good evening everyone, I would like to report an error on the front camera after the last update. The option to take the picture with the front camera in portrait mode does not work. What should I do to solve it?

  5. N1559593554269
    Cupcake Jun 23, 2019

  6. E1561320590632
    Cupcake Jun 23, 2019

  7. S1541091449963
    Cupcake Jun 23, 2019

    S1541091449963 , Jun 23, 2019 :
    On my OP7PRO when having a conversation with multiple people in group messages, there is no way to know who sent what because the names do not appear with their message. I restored my phone to factory settings to see if that would change anything because I originally used OP switch app to transfer data from OP6T, but did not change a thing. Please fix!

    camattin likes this.
  8. E1561320590632
    Cupcake Jun 26, 2019

  9. E1542333812904
    Eclair Jun 26, 2019

  10. Raju95
    Cupcake Jun 28, 2019

    Raju95 , Jun 28, 2019 :
    Hi Team,

    I am huge fan of samsung. But this time i want to try new brand and i bought one plus 7 recently. The phone is cool & really very nice in every aspects. But i have few concerns which i would like to share. In samsung it had feauture called secure folder where we can keep our notes,photos,documents etc password protected. In OP we have toolbox which is limited only to photos. My humble suggestion is to include this feauture which will be appreciated by everyone. One more bug is that in notes app the saved notes are transparent which could be easily seen by anyone. kindly include feature to lock individual notes. These are essential. So kindly look into it.

    Thank you.

  11. shashank_s
    Gingerbread Jun 29, 2019

    shashank_s , Jun 29, 2019 :
    phone is getting heated after 9.5.6 update while charging and the battery is draining continuously

  12. Darshan5015
    Froyo Jun 29, 2019

    Darshan5015 , Jun 29, 2019 :
    i have same problem bro lets downgrade to stable veraion thats nice

  13. Darshan5015
    Froyo Jun 29, 2019

    Darshan5015 , Jun 29, 2019 :
    now 6 is hanging little bit than you have 5

  14. HKPS
    Donut Jun 30, 2019

    HKPS , Jun 30, 2019 :
    OnePlus 7 having a issue with double tap wake up option it's not working when double tapping screen while the screen is off..

  15. camattin
    Cupcake Jul 2, 2019

    camattin , Jul 2, 2019 :
    Same issue in my OP7PRO, my solution was to switch back to Google's messaging app. :(

  16. E1551192368433
    Cupcake Jul 3, 2019

  17. Lulu Lua
    Cupcake Jul 3, 2019

    Lulu Lua , Jul 3, 2019 :
    Hello, I am the owner of OnePlus 6 for 8 months. Since the last update, the quality of use has dropped and this is very much. Bluetooth does not work (although errors were supposed to be corrected, the update completely killed my bluetooth), there is even an icon that it is turned on. The fingerprint reader did not catch the case earlier than the case, now it happens every 2-3 days. And either the cell is restarted or the power button is pressed. Doubleclicking the screen also does not catch a few times a day, just as the screen itself, in recent days, not once and not two I caught on the fact that I almost threw a cell against the wall, because the screen stated that it will not register the touch. The same applies to the internet, suddenly for no apparent reason, I do not want to connect to the network. The only solution is to restart the device. Please tell me how to delete the last update, I do not smile at restoring factory settings and re-creating and setting everything in the system.

  18. J1558869887779
    Cupcake Jul 4, 2019

  19. kartik kumar mahato
    Cupcake Jul 6, 2019

  20. D1558277894781
    Cupcake Jul 10, 2019