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How to use Amazon Echo family (Alexa) to control OnePlus TV?

  1. O1568953882363
    Cupcake Oct 11, 2019


    #21
  2. O1568953882363
    Cupcake Oct 11, 2019

    O1568953882363 , Oct 11, 2019 :
    can you show the process how you have connected it .
     

    #22
    Mohammed_sherry likes this.
  3. SiddarthaRao
    Froyo Oct 12, 2019

    SiddarthaRao , Oct 12, 2019 :
    I am unable to find OnePlus TV in discover devices page. How many times I have tried but no use. Alexa app is saying just sorry couldn't find devices.
     

    #23
    DeepakTS likes this.
  4. Venky61
    OnePlus TV Expert Community Expert Oct 12, 2019

    Venky61 , Oct 12, 2019 :
    Hey. I hope you have already enabled the Skill and logged in with the same Oneplus account as that you used for TV? If yes and it's still not able to find the device, do a quick restart of the TV and try again. See if it helps.
     

    #24
  5. dushyantsewak
    Cupcake Oct 15, 2019

    dushyantsewak , Oct 15, 2019 :
    Everything is working except step 12. It is just not discovering the device. I have Polk Audio Command Bar with Echo Dot inbuilt.
     

    #25
  6. Y1566915199200
    Cupcake Oct 16, 2019

    Y1566915199200 , Oct 16, 2019 :
     

    Attached Files:


    #26
  7. SiddarthaRao
    Froyo Oct 17, 2019

    SiddarthaRao , Oct 17, 2019 :
    one step is missing in these steps and that one is basic that is first of all you need connect your tv with both the accounts with Google for play store and stuff and with OnePlus for Alexa and all the other stuff.
    but i have connected with only Google account so i am unable to find the TV on Alexa
    can anyone please add that step too.
    it's basic but people like me won't think that is the root cause.
    it is working for me if anyone is not able to connect may this comment will help
     
    Last edited: Oct 17, 2019

    #27
    Venky61 likes this.
  8. Sharda Gautam
    Cupcake Dec 15, 2019

    Sharda Gautam , Dec 15, 2019 :
    i am also facing same issue. it keeps telling me that password is incorrect. i have reset the password and tried many times. not working.someone please assist
     

    #28
  9. Catherine W.
    OnePlus TV Software Engineer Staff Member Dec 25, 2019

    Catherine W. , Dec 25, 2019 :
    Hello,is the problem still there?
     

    #29
  10. Sharda Gautam
    Cupcake Dec 25, 2019

    Sharda Gautam , Dec 25, 2019 :
    it's resolved now. my bad. i was putting a 'dot' in my email id.
     

    #30
  11. RahulSharma115
    Cupcake May 25, 2020

    RahulSharma115 , May 25, 2020 :
    Even after enabling skills and connecting my tv to echo dot, the voice commands are not working . Can someone help troubleshoot ?
     

    #31
  12. Venky61
    OnePlus TV Expert Community Expert May 27, 2020

    Venky61 , May 27, 2020 :
    Hey,
    What does the Alexa reply when you give a command related to the TV?
     

    #32
  13. UAgni1
    Cupcake Jul 7, 2020

    UAgni1 , Jul 7, 2020 :
    Alexa skill do not activate after logging in the oneplus id on phone, where i have to enter the oneplus id on tv please help
     

    #33
  14. Venky61
    OnePlus TV Expert Community Expert Jul 8, 2020

    Venky61 , Jul 8, 2020 :
    Hey,
    You also need to login with OnePlus Account on TV from here
    Settings< Account < Oneplus
     

    #34
  15. MonishSShivani
    Gingerbread Aug 1, 2020

    MonishSShivani , Aug 1, 2020 :
    Hi Team,

    Does the New Y1 Tv series support Alexa pairing ..?

    I tried all the steps thru my Echo Dot however it cannot discover my Y1 43inch Tv
     

    #35
    Akashdeep_Tripathi likes this.
  16. Sudheerbez
    Donut Aug 2, 2020

    Sudheerbez , via OnePlus 7T , Aug 2, 2020 :
    I am also same issue
     

    #36
    Akashdeep_Tripathi likes this.
  17. Rahulunandme
    Donut Aug 3, 2020


    #37
    Akashdeep_Tripathi likes this.
  18. Venky61
    OnePlus TV Expert Community Expert Aug 3, 2020

    Venky61 , Aug 3, 2020 :
    Hey guys, the Y series is right now having issues with the Echo Dot discovery... Should be solved soon by the team.
     

    #38
  19. sdrajput
    Cupcake Aug 5, 2020

    sdrajput , Aug 5, 2020 :
    This is not working on Oneplus TV 43Y1. Till step 11 everything is fine but the 12 step where alexa app discovers oneplus tv is not happening. I have tried searching many times but it says no device found.
     

    #39
    a_m28 and PratikGadani like this.
  20. PratikGadani
    Eclair Aug 5, 2020

    PratikGadani , via OnePlus 5 , Aug 5, 2020 :
    same issue here
     

    #40