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How to use OnePlus Connect in Y Series?

  1. Sophie Z.
    TV Software Product Manager Staff Member Jul 7, 2020

    Sophie Z. , Jul 7, 2020 :
    Hi everyone,

    We launched new Y Series to the market recently, and they could also be controlled by OnePlus Connect App, follow the steps and start your viewing experience with OnePlus Y Series.

    Step 1. Download “OnePlus Connect”(Version 1.4.0) from Google Play Store or App Store and install it on your phone.

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    Step 2. Update the TV system to the latest version.
    Update path: "Settings" - "Device Preference" - "About" - "System update"
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    After finishing system updating, please restart the TV.
    Check if the TV is updated to the latest version is "Wed June 17 07:22:10 UTC 2020" .
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    Step 3. Open "Connect Server" on TV for the first time you connect TV to OnePlus Connect. (Long press “Home” button will lead to the following App list)
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    Keep TV on the following page while connecting.
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    Step 4. Make sure your phone and TV are connected to the same network before searching for devices.

    Step 5. Start searching for TV by pressing the button in the upper right corner. Choose your OnePlus TV among the device list.
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    Step 6. TV is connected successfully when the button turns green like this.
    The next time you use OnePlus Connect, you don’t have to open "Connect Server" on TV again.
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    Any doubts about the tutorials please feel free to connect us, your problems will be followed up by product team, hope you are doing good.

    Never Settle.
     
    Last edited: Jul 7, 2020

    #1
  2. Venky61
    OnePlus TV Expert Community Expert Jul 7, 2020

    Venky61 , Jul 7, 2020 :
    Thanks @Sophie Z. for the tutorial. Very detailed and helpful. :)
     

    #2
  3. Starcommander
    OnePlus Accessory Tester Jul 7, 2020

    Starcommander , Jul 7, 2020 :
    Thank you. This solves my doubts regarding Y series
     

    #3
    Batman360 likes this.
  4. Pranav Peddi
    Honeycomb Jul 7, 2020

    Pranav Peddi , Jul 7, 2020 :
    Hi. After clicking on system update, it is stuck on "downloading". Is it downloading or something is wrong? As there is no progress bar. My internet is fine as i played a few videos on YouTube before clicking on update.
     

    #4
  5. Batman360
    OnePlus Accessory Tester Jul 7, 2020


    #5
  6. ahuja_varun
    Honeycomb Jul 7, 2020

    ahuja_varun , Jul 7, 2020 :
    I am already soo excited that I have already downloaded the app !!
    Now just waiting to get my hands on the new OnePlus Y Series TV !! 💥💥🔥🔥🤙🤙🤘🤘
     

    #6
    Carrie H. likes this.
  7. Praju.
    Gingerbread Jul 7, 2020


    #7
  8. willsU
    Froyo Jul 7, 2020

    willsU , Jul 7, 2020 :
    Is it Yseries? Can it be solved by restarting?
     

    #8
  9. Pranav Peddi
    Honeycomb Jul 7, 2020

    Pranav Peddi , Jul 7, 2020 :
    Yes. Restarting did the trick. It started downloading then.
     

    #9
  10. himanshuprakash2009
    Gingerbread Jul 7, 2020


    #10
    willsU likes this.
  11. shubh1438
    Cupcake Jul 8, 2020


    #11
  12. Q1594232174405 , via OnePlus Community App , Jul 8, 2020 :
    I do not have WIFI but I use hotspot. We have two smartphones at home. I tried this procedure in both ways. While my phone data connecting to tv n with the other phone too. But not detecting. Both connect app n tv updated to the latest version. Please help.
    UPDATE: ISSUR SORTED. TOOK THE MOBILE CLOSE TO TV. THEN IT CONNECTED.
     

    #12
  13. Sophie Z.
    TV Software Product Manager Staff Member Jul 9, 2020

    Sophie Z. , Jul 9, 2020 :
    The installation package is a little big (800+ M), it may take some time.
     

    #13
    Pranav Peddi likes this.
  14. F_Naveen_Kumar_almP
    Cupcake Jul 12, 2020


    #14
  15. Venky61
    OnePlus TV Expert Community Expert Jul 12, 2020

    Venky61 , Jul 12, 2020 :
    Hi,
    If you are using a phone that supports chromecast, then there should be an option by the name "Screen Cast" or "Screen Mirroring". You can tap that setting and OnePlus TV should be showing up in the available devices.
    If the above method doesn't work,
    Try installing Google Home App and the OnePlus TV listed in Google Home App should have Screen Cast feature to mirror your phone's screen.
     

    #15

  16. #16
  17. DeepakTS
    Donut Jul 18, 2020

    DeepakTS , via OnePlus 7 , Jul 18, 2020 :
    Using OnePlus Y 32" TV from around 9 days. These are the things I notice.

    Pros:
    - Good picture quality in Netflix and Amazon prime. Watching in YouTube is average.
    - Easy to connect Bluetooth devices like Airpods, Mouse, Speaker etc.
    - Nice remote.

    Cons:
    - Worst OnePlus connect app. Connects rarely, mostly it will not connect afterall I have oneplus mobile, same wifi network, speed also 100mbps. If it connects also there is a delay in working.
    - Speakers are not good and has no effects when it comes to music.
    - Very slow booting sleep. Takes almost 15 second to turn on.
    - Atleast 3 times should click on Power button on remote for TV to turn on.
    - Apps like Amazon prime/Netflix gets stuck when I direct click on Dedicated remote button. Again I should restart TV and select from display options for smooth working.
    - Software is too much Laggy.
    - Bluetooth connects well but if I switch the same headset to my phone I couldn't connect to tv as there is no connect option. Again u should click on forget and then Pair from start.
    - Sometimes when I turn volume up/down I should wait 3-4 second to reflect on my tv.
    - Simply touch on display I can find liquid.

    Please find a solution.
    I'm a biggest OnePlus fan and have been using and referring to others. If this is the case it's hard to use.
    Hope this will be corrected in upcoming updates.
     

    #17
  18. Lori Hill
    Cupcake Jul 19, 2020


    #18
  19. Chenrichy
    Froyo Jul 19, 2020


    #19
    Rajeev attitude likes this.
  20. P1596115302878
    Cupcake Jul 30, 2020

    P1596115302878 , Jul 30, 2020 :
    I've connected my oneplus connect app on mobile to 43" TV successfully. But after switching off the TV and restarting again I need to go to Connect app and search and connect again . It doesn't remember. Pls let me know solution
     

    #20