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Huawei Health app incompatibility with OnePlus 7 pro

  1. athanathan
    Donut Dec 12, 2019

    athanathan , Dec 12, 2019 :
    So i bought today the brand new Huawei GT 2 Smartwatch and i download the Huawei health app in order to connect my phone with my watch. As soon as i install Huawei Health app it ask me to download and install the Huawei services app as a requirement to work. So i did download also this app and when i install it i couldn't use it due to a permission grant issue. SO i gave to Huawei services app all the permissions i could and surprisingly it didn't work at all. And because of that neither Huawei Health could work. As result of this is that i cannot make me brand new smartwatch functional.
    I really do not know what to do. I install and uninstall both apps several times without any result at all.
    I have also notice that since i upgrade my phone from android 9 to android 10 lots of different issues came up, and i wonder if this is just one more issue.
    If there is anyone else who facing the same problem with me please do not hesitate to post a reply.
    Thank you.

    P.S Not to mention that i love OnePlus and i have bought all these years, 3 mobile devices (Oneplus 3T, OnePlus 6 and OnePlys 7 pro) and i am really frustrated right now cause it is unacceptable to being unable to work my smartwatch because of these reasons.
     

    #1
    G_plusone likes this.
  2. G_plusone
    Marshmallow Dec 12, 2019

    G_plusone , Dec 12, 2019 :
    Clear cache Data and uninstall both Huawer health App and Huawei Mobile Services App.

    Then Install Huawei Mobile Services App
    https://www.apkmirror.com/apk/huawe...ces/huawei-mobile-services-3-0-2-301-release/

    From this help thread

    https://forums.oneplus.com/threads/...ed-for-huawei-watch-gt.1149530/#post-21122206

    and then Install Huawei Health App.
    This combination should work .
    Let me know how it goes
     
    Last edited: Dec 12, 2019

    #2
    athanathan likes this.
  3. Liehjan
    Lollipop Dec 12, 2019

    Liehjan , Dec 12, 2019 :
    Uninstall it, go to apkmirror and download a older version of the app... It works!
    https://forums.oneplus.com/threads/connection-to-huawei-mobile-services.1149607/
     

    #3
    athanathan likes this.
  4. athanathan
    Donut Dec 12, 2019

    athanathan , Dec 12, 2019 :
    Thanks so much for fast respond and for the solution. I follow these steps and i solved my problem. I am very happy about this. Much respect for this community. I really appreciate your help.
    P.S A little advice from me cause links didn't work and not all previous versions of Huawei Services work just use this Version to do the job ------>> v.3.0.2.301
     

    #4
  5. nidhin_abraham
    Cupcake May 23, 2020

    nidhin_abraham , via OnePlus 7T , May 23, 2020 :
    Hey guys,

    I got the Huawei GT 2e watch today and I am unable to get the app to work.

    I downloaded and installed the older version of the HMS that's on this thread and then downloaded the health app. But I get the error message that the health app requires a more recent version of the HMS (4.0 or more recent). I tried to install the new version as well from playstore, but the same error appears.

    Please help how to solve this issue[e]1f64f[/e]
    1590218307163.jpg
     

    #5
  6. Artemus.
    Nougat May 23, 2020

    Artemus. , May 23, 2020 :
    It literally tells you how to get the new version.
     

    #6
  7. nidhin_abraham
    Cupcake May 23, 2020

    nidhin_abraham , via OnePlus 7T , May 23, 2020 :
    The Huawei App gallery, is the Huawei mobile service app that we have to install, correct?

    I have done that, but still get this message. I installed the older version that is mentioned in the thread as well, but didn't have any luck.

    Have you tried any other apps/methods to get this to work?
     

    #7
  8. Artemus.
    Nougat May 23, 2020

    Artemus. , May 23, 2020 :
    Nope, two completely different apps.
     

    #8
  9. nidhin_abraham
    Cupcake May 23, 2020

    nidhin_abraham , via OnePlus 7T , May 23, 2020 :
    I installed Huawei Wear, but the GT 2e is not supported in that app.

    I searched for the Huawei app gallery in the playstore and couldn't find it...
    1590220492362.jpg
     

    #9
  10. Artemus.
    Nougat May 23, 2020

    Artemus. , May 23, 2020 :
    The AppGallery isn't in the Play Store due to the conflict between Huawei and the US. You have to download it manually.
     

    #10
    G_plusone likes this.
  11. nidhin_abraham
    Cupcake May 23, 2020

    nidhin_abraham , via OnePlus 7T , May 23, 2020 :
    Thanks for the help :)

    I read a few other online pages and found the link there to the App and after a lot of tries, got the health app to work.
     

    #11
    Artemus. and G_plusone like this.
  12. Artemus.
    Nougat May 23, 2020

    Artemus. , May 23, 2020 :
    [​IMG]
     

    #12
    drl431 likes this.