Huawei Health app incompatibility with OnePlus 7 pro

  1. athanathan
    Donut Dec 12, 2019

    athanathan , Dec 12, 2019 :
    So i bought today the brand new Huawei GT 2 Smartwatch and i download the Huawei health app in order to connect my phone with my watch. As soon as i install Huawei Health app it ask me to download and install the Huawei services app as a requirement to work. So i did download also this app and when i install it i couldn't use it due to a permission grant issue. SO i gave to Huawei services app all the permissions i could and surprisingly it didn't work at all. And because of that neither Huawei Health could work. As result of this is that i cannot make me brand new smartwatch functional.
    I really do not know what to do. I install and uninstall both apps several times without any result at all.
    I have also notice that since i upgrade my phone from android 9 to android 10 lots of different issues came up, and i wonder if this is just one more issue.
    If there is anyone else who facing the same problem with me please do not hesitate to post a reply.
    Thank you.

    P.S Not to mention that i love OnePlus and i have bought all these years, 3 mobile devices (Oneplus 3T, OnePlus 6 and OnePlys 7 pro) and i am really frustrated right now cause it is unacceptable to being unable to work my smartwatch because of these reasons.

    G_plusone likes this.
  2. G_plusone
    Marshmallow Dec 12, 2019

    G_plusone , Dec 12, 2019 :
    Clear cache Data and uninstall both Huawer health App and Huawei Mobile Services App.

    Then Install Huawei Mobile Services App

    From this help thread


    and then Install Huawei Health App.
    This combination should work .
    Let me know how it goes
    Last edited: Dec 12, 2019

    athanathan likes this.
  3. Liehjan
    Lollipop Dec 12, 2019

    Liehjan , Dec 12, 2019 :
    Uninstall it, go to apkmirror and download a older version of the app... It works!

    athanathan likes this.
  4. athanathan
    Donut Dec 12, 2019

    athanathan , Dec 12, 2019 :
    Thanks so much for fast respond and for the solution. I follow these steps and i solved my problem. I am very happy about this. Much respect for this community. I really appreciate your help.
    P.S A little advice from me cause links didn't work and not all previous versions of Huawei Services work just use this Version to do the job ------>> v.