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human being please

  1. TioSqueeze Froyo Mar 29, 2018

    TioSqueeze, Mar 29, 2018 :
    I need to talk to a human being about serveral 5t issues. in human to human over the phone conversation. Bluetooth, voicemail not deleting, and phone getting Frozen.....
     

    #1
  2. GokuUltraInstincts Jelly Bean Mar 29, 2018


    #2
  3. Android450 Lollipop Mar 29, 2018

    Android450, Mar 29, 2018 :
    Email support and schedule a call. You aren't going to find oneplus employees here and you certainly won't get them to call you directly
     

    #3
  4. Drasm19 Honeycomb Mar 29, 2018

    Drasm19, Mar 29, 2018 :
    Alternatively, you can post your issues here, and we'll try to help you as much as we can.

    As a starting point, let me suggest you to wipe your cache from recovery.
     

    #4
    Budruel and TioSqueeze like this.
  5. Zippy7 Honeycomb Mar 29, 2018


    #5
    TioSqueeze likes this.
  6. F_Martin_Jakobsen_eRgY Ice Cream Sandwich Mar 29, 2018

    F_Martin_Jakobsen_eRgY, Mar 29, 2018 :
    Call Donald Trump.
     

    #6
    Evgeny.S, Budruel, Tobikage and 6 others like this.
  7. TioSqueeze Froyo Mar 29, 2018

    TioSqueeze, Mar 29, 2018 :
    yall do but this needs the dev team to look at why this issues are occurring every day or two.
     

    #7
  8. TioSqueeze Froyo Mar 29, 2018


    #8
  9. TioSqueeze Froyo Mar 29, 2018

    TioSqueeze, Mar 29, 2018 :
    hmmm where dear friend?
     

    #9
  10. Android450 Lollipop Mar 29, 2018


    #10
  11. idkwhoiam322 Marshmallow Mar 29, 2018

    idkwhoiam322, Mar 29, 2018 :
    Clearing Cache
    1.Power down the phone.
    2.Wait until the device is completely off.
    3.Then press and hold the Power and Volume Down buttons at the same time.
    4.Continue holding these two buttons during the initial OnePlus splash screen.
    5.When the OnePlus logo goes away, you can let go of these two buttons.
    6.And then wait until the phone boots into Recovery Mode.
    OR​
    1-6)Go to Settings>About phone> Tap build number 7 times to enable developer options.
    Go to Settings>Developer options>Enable Advanced reboot switch.
    Hold down the power button for the power menu to pop up>tap reboot>recovery.
    7.If prompted to enter a password, you will have to enter the pin to decrypt(basically unlock access to storage) here.
    8.Tap on the language of your choice.
    9.Tap on the Wipe Data and Cache option.
    10.Tap on the Wipe Cache option.
    11.Tap the Yes option when asked to confirm.
    12.Wait for the phone to clear the cache partition.
    13.Then tap on the Reboot option to restart the phone.
     

    #11
  12. TioSqueeze Froyo Mar 29, 2018

    TioSqueeze, Mar 29, 2018 :
    that was easy and amazing...i play push it hard tomorrow to see if it clear the issues. thanks amigo
     

    #12
  13. kermex Honeycomb Mar 29, 2018

    kermex, Mar 29, 2018 :
    You can talk with a human being by their Support page. [e]1f601[/e]
     

    #13
  14. DARTH 007 Jelly Bean Mar 29, 2018


    #14
  15. erah_rockz Cupcake Mar 29, 2018

    erah_rockz, Mar 29, 2018 :
    my back camera of 1 plus 3t is not focusing the object clearly and the screen is vibrating whenever I focused on some object ...plz solve this issue
     

    #15
  16. ktasoulas Eclair Mar 29, 2018

    ktasoulas, Mar 29, 2018 :
    Sorry to tell you but I have the same issue with op3... and they replace motherboard.
     

    #16
    TioSqueeze likes this.
  17. TioSqueeze Froyo Apr 17, 2018

    TioSqueeze, Apr 17, 2018 :
    well i agree but they want me to run a debug now...im not happy about it.
     

    #17
  18. Intruder71 KitKat Apr 17, 2018

    Intruder71, Apr 17, 2018 :
    The voicemail issue what is it exactly?
    BTW asking because I have always had a voicemail problem since the one and know its rare and carrier specific .
     

    #18
  19. Liehjan KitKat Apr 17, 2018

    Liehjan, Apr 17, 2018 :
    You need to contact oneplus support, no humans on this forum.. only robots :p
     

    #19
    Budruel likes this.
  20. Gav_W86 Starting Point Expert Apr 17, 2018

    Gav_W86, Apr 17, 2018 :
    You are not happy about them trying to get to the bottom of an issue so that they can try and help you out?
     

    #20
    izzykasha likes this.