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I am having problems while sharing photos to whatsapp and instagram via OnePlus 7 Pro

  1. D1562387259304
    Cupcake Oct 28, 2019


    #1
  2. sidhganeriwala
    Cupcake Oct 28, 2019

    sidhganeriwala , via OnePlus 7 Pro , Oct 28, 2019 :
    Same issue here.
    Constantly facing this issue. Entire media library crashes. Any photo taken from the camera after that doesn't save even though it shows in the preview.

    The issue is only fixed upon reboot.
     

    #2
  3. psogtap
    Donut Oct 30, 2019

    psogtap , Oct 30, 2019 :
    I had the same problem 2 weeks ago when I updated to Android 10. I fixed it cleaning dalvik cache.
    Today I am facing same problem again and it is a little bit maddening.
    Please give a solution.
     

    #3
  4. Y1570250892978
    Cupcake Nov 16, 2019

    Y1570250892978 , Nov 16, 2019 :
    I'm facing the same problem since android 10 update...whole gallery freezes while sharing/sending pics in WhatsApp & instagram.
     

    #4
  5. jorge.sanchez
    Cupcake Nov 19, 2019

    jorge.sanchez , Nov 19, 2019 :
    Having the same problem can't share photos on WhatsApp that I just shoot with the camera, the phone comes to a black screen and freezes, it al started since I updated to Android 10, can't fix it, hoping for a update to fix it.
     
    Last edited: Nov 20, 2019

    #5
    C1570487932529 likes this.
  6. G_Avinash_Ambekar_vWkj
    Cupcake Nov 22, 2019

    G_Avinash_Ambekar_vWkj , Nov 22, 2019 :
    Any updates on this bug? I bought OP7T today and started having this issue.
     

    #6
    LunoDra and C1570487932529 like this.
  7. C1570487932529
    Cupcake Nov 22, 2019


    #7
  8. abhi_four
    Donut Nov 24, 2019


    #8
    LunoDra and C1570487932529 like this.
  9. G_Gonzalo_Tardáguila_de
    Cupcake Nov 25, 2019


    #9
    LunoDra and C1570487932529 like this.
  10. F1572311374202
    Cupcake Nov 26, 2019


    #10
  11. abhi_four
    Donut Nov 26, 2019

    abhi_four , Nov 26, 2019 :
    An update: photo sharing works like charm with Google photos, but not with gallery. It clearly points out, that there is a bug in gallery
     

    #11
  12. C1570487932529
    Cupcake Nov 26, 2019

    C1570487932529 , Nov 26, 2019 :
    New system update fix the problem! Just updated no more issues! Thx One plus but next time please fix it faster.
     

    #12
  13. C1570487932529
    Cupcake Nov 26, 2019

    C1570487932529 , Nov 26, 2019 :
    New update is available. It fix the problem
     

    #13
  14. G_Avinash_Ambekar_vWkj
    Cupcake Nov 26, 2019


    #14
  15. G_Avinash_Ambekar_vWkj
    Cupcake Nov 26, 2019

    G_Avinash_Ambekar_vWkj , Nov 26, 2019 :
    I have updated to most recent one. See screen grab enclosed. Are you referring to same or another update?
    1574801251080.jpg
     

    #15
  16. C1570487932529
    Cupcake Nov 26, 2019


    #16
  17. G_Avinash_Ambekar_vWkj
    Cupcake Nov 26, 2019

    G_Avinash_Ambekar_vWkj , Nov 26, 2019 :
    can u plz confirm if this is the recent patch? I checked and it says up to date.
    1574802974930.jpg
     

    #17
  18. C1570487932529
    Cupcake Nov 26, 2019

  19. C1570487932529
    Cupcake Nov 26, 2019

  20. SyDeR_02
    Cupcake Nov 27, 2019

    SyDeR_02 , Nov 27, 2019 :
    I also had the same problem every time so I just restart my device and it works but then it starts again.
     

    #20
    ARRIIINNAA and alshad.mas like this.