0
I am unable to get or receive call when i am connected to wifi via OnePlus Nord 2 Blue Haze

  1. VishalMedegar , via OnePlus Nord 2 Blue Haze , Jan 19, 2022 :
    Hii one plus teams!!!!
    After the recent update I am unable to receive or call when connected to wifi
    The front camera is totally became worst i am not getting clear pics at all
    These are 2 things i am facing and many users are facing this same kind of problem please resolve it
    I hope our voice is heard to you thanking you in advance
    Vishal medegar.....
     

    #1
  2. Pesedm
    Ice Cream Sandwich Jan 19, 2022

    Pesedm , Jan 19, 2022 :
    Hello,

    don't see this problem on my Nord 2 5G
    Please report this here:
    https://forums.oneplus.com/feedback
    👉 OnePlus developers do not read it here.
     

    #2
  3. Caomhin
    9 Series Expert, Participator of the Year Community Expert Jan 21, 2022

    Caomhin , via OnePlus 9 Pro , Jan 21, 2022 :
    Reset your Network adapters, see if that helps.
    Settings, System, Reset Options, Reset WiFi Mobile Bluetooth.

    Also try the following. If the option is available to you.

    Clear the Camera App info Cache and App info Storage.

    Also Clear the OnePlus Camera Service App info Cache and App info Storage as well.

    Restart the phone. Check if this can help.

    If you don't see any improvement after trying the suggestions given. Please send Bug reports and give Feedback on the issues back to the OnePlus OOS developers. So that they can investigate them. Thank you.
    https://forums.oneplus.com/feedback/
     

    #3
    Aaron2017 likes this.
  4. mjwedeking
    Cupcake Jan 24, 2022

    mjwedeking , Jan 24, 2022 :
    Why did this work (clearing camera storage/cache)? Where do I have to clear cache to get SMS to work now? I have One+9 5g
     
    Last edited: Jan 24, 2022

    #4
  5. Caomhin
    9 Series Expert, Participator of the Year Community Expert Jan 24, 2022

    Caomhin , via OnePlus 9 Pro , Jan 24, 2022 :
    Because Cache can cause issues from time to time. Happens with some apps. What's the issue with SMS. Who is your Network provider. It can be APN issues you need to ensure your Mobile Network APN settings match those of your Mobile Network Provider.
     

    #5
    Aaron2017 likes this.
  6. mjwedeking
    Cupcake Jan 24, 2022

    mjwedeking , Jan 24, 2022 :
    I have Ting. While on chat with Ting they were searching and found a few issues with One+ and I found this thread. This one seem to work for the calls. My text are just sometimes delayed, I wont get text for a while then they all come in at the same time and no delay for a while. No issues with Pixel 3XL
     

    #6
  7. Caomhin
    9 Series Expert, Participator of the Year Community Expert Jan 24, 2022

    Caomhin , via OnePlus 9 Pro , Jan 24, 2022 :
    As I said, make sure the APN settings on the phone match those of your provider. There would be no way for OnePlus to block SMS messages.
     

    #7
    Aaron2017 likes this.
  8. mjwedeking
    Cupcake Jan 27, 2022

    mjwedeking , Jan 27, 2022 :
    It seems like I am going to have to clear cache on the camera every time I want to receive calls while connected to WiFi.
     

    #8
  9. Caomhin
    9 Series Expert, Participator of the Year Community Expert Jan 27, 2022

    Caomhin , via OnePlus 9 Pro , Jan 27, 2022 :
    you can also contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for Email, Phone contact and online Chat details.
    https://www.oneplus.com/support
     

    #9
    Aaron2017 likes this.