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Display I bought a second OnePlus 8 Pro - [Display Issues]

  1. adi2607
    Cupcake Jul 2, 2020

    adi2607 , Jul 2, 2020 :
    Yes i understand. But i have been offered a choice to either return the phone for a complete refund or apply for a replacement and i am confused. If this issue persists in all devices then i wouldl to return the phone rather than get a replacement. Thus i am asking if it's possible for a oneplus 8 pro to not have these issues?
     

  2. Jose_Lizarazo
    Gingerbread Jul 2, 2020

    Jose_Lizarazo , Jul 2, 2020 :
    You can also make full screen in videos, pictures, YouTube, Netlflix, etc. I can guarantee you that you won't see any black bar in landscape.

    ;)
     


  3. Vivek1994991
    Cupcake Jul 2, 2020

    Vivek1994991 , via OnePlus 8 Pro , Jul 2, 2020 :
    I am also facing a display issue in my Indian 8 Pro unit a blue line at 10 % brightness level and green tintish on right side of screen.

    please suggest any solution and refund process bought it from OnePlus kiosk retail store in Hyderabad 1593718898977.jpg
     

    Attached Files:


    ghrer likes this.
  4. adi2607
    Cupcake Jul 2, 2020

    adi2607 , Jul 2, 2020 :
    Ok ill see that. My device is currently with the service center. Once i get it back I'll check.
     

  5. sky_shot
    Eclair Jul 2, 2020

    sky_shot , Jul 2, 2020 :
    Oh shoot. That's just bad. I'm sorry about your device. Call up the store and ask what their refund/replacement policy is. I bought my OP 8 Pro on amazon. I initiated the return procedure with them.
     

  6. ghrer
    Eclair Jul 2, 2020

    ghrer , via OnePlus 8 Pro , Jul 2, 2020 :
    I have the same now I'm sure it is a hardware defect
     

  7. shubham6321
    Cupcake Jul 3, 2020


  8. satyam.guptaa
    Gingerbread Jul 3, 2020

    satyam.guptaa , via OnePlus Community App , Jul 3, 2020 :
    I also didn't know that and returned the device for severe burn in issues that too in just 3 days.
     

  9. shubham6321
    Cupcake Jul 3, 2020


  10. Vivek1994991
    Cupcake Jul 3, 2020


  11. Vivek1994991
    Cupcake Jul 3, 2020


  12. Salman421
    Eclair Jul 3, 2020

    Salman421 , Jul 3, 2020 :
    Same issue,indian unit bought on 15th june,oneplus says next OTA will fix it.


    IMG-20200702-WA0016.jpg IMG-20200702-WA0017.jpg
     

    sky_shot likes this.
  13. Vivek1994991
    Cupcake Jul 3, 2020

    Vivek1994991 , via OnePlus 8 Pro , Jul 3, 2020 :
    omg I see another issue now pubg mobile microphone doesnot work on wifi .it works all well on mobile data.

    tried reinstalling the app all permissions are perfectly allowed still issue exists.


    anyone facing same issue please suggest a solution [e]1f64f[/e].
     

  14. h_kashyap
    Jelly Bean Jul 3, 2020


    sky_shot likes this.
  15. Salman421
    Eclair Jul 3, 2020

    Salman421 , via OnePlus 8 Pro , Jul 3, 2020 :
    Previously when oneplus gave an OTA update to fix green screen tint issues on 8 pro it got fixed on majority of the devices but some devices still didnt get fixed,mine is one of them,if OTA update doesnt fix it i can still replace it.
     

  16. h_kashyap
    Jelly Bean Jul 3, 2020

    h_kashyap , via OnePlus Community App , Jul 3, 2020 :
    Increasing minimum brightness to a very high level using OTA update so that consumers don't notice display issues was not a fix. It was just a funny workaround.
     

    sky_shot likes this.
  17. Salman421
    Eclair Jul 3, 2020

    Salman421 , via OnePlus 8 Pro , Jul 3, 2020 :
    Yes i suppose you are right,will talk to the service center guys about replacement once lockdown ends,now no service centres open in mumbai.
     

  18. Ritrai
    Gingerbread Jul 3, 2020

    Ritrai , via OnePlus 6 , Jul 3, 2020 :
    You can go ahead and ask from where you have brought if they do replacement/refund or maybe contact OnePlus
     

  19. Vivek1994991
    Cupcake Jul 3, 2020

    Vivek1994991 , via OnePlus 8 Pro , Jul 3, 2020 :
    sure will do that.

    also a new problem from last evening I am facing pubg mic issue on my brand new OnePlus 8pro with wifi . it works all well with mobie network.

    tried all remedies reinstalled checked all permissions also spotted 2 users on one plus 6 and 7 facing this issue.

    did u face this issue??