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Working I can't connect Sony WI-XB400 wireless headphonesfor my OnePlus 8

  1. H1572059435455
    Cupcake Aug 2, 2020

    H1572059435455 , Aug 2, 2020 :
    I have recently bought OnePlus 8 and I can't connect my Sony WI-XB400 wireless headphones to the Mobile. any known issues ?
     

    #1
  2. Gav_W86
    Starting Point Expert Community Expert Aug 2, 2020

    Gav_W86 , Aug 2, 2020 :
    what happens when you try?
    are the headphone in pairing mode?
    have the headphones been paired with a number of other devices before?
     

    #2
  3. H1572059435455
    Cupcake Aug 2, 2020

    H1572059435455 , Aug 2, 2020 :
    I can't find the sony device in my OnePlus bluetooth device list. yeah I have used it before for other devices which was absolutely working fine. but only for this OnePlus it's not working.
     

    #3
  4. Gav_W86
    Starting Point Expert Community Expert Aug 2, 2020

    Gav_W86 , Aug 2, 2020 :
    ok, and the headphones are in pairing mode?
    how many other devices? have you properly unpaired from the previous ones? headphones have a limited number of pairing slots.
     

    #4
  5. H1572059435455
    Cupcake Aug 2, 2020

    H1572059435455 , Aug 2, 2020 :
    yeah headphones are in pairing mode. I have used for only less than 5 devices. but I will try to check regarding the paired slots. any help how can I reset the headphone devices ?
     

    #5
  6. Gav_W86
    Starting Point Expert Community Expert Aug 3, 2020

    Gav_W86 , Aug 3, 2020 :
    if you can't use the unpair process from an existing phone/other device then you would need to check the instructions for your particular headset
     

    #6