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I can't read SD card at all. Should I return my device?

  1. prabh.saikap
    Gingerbread Nov 23, 2015

    prabh.saikap , Nov 23, 2015 :
    Almost everyone is able to read files in the SD card except me.

    It doesn't show in any file manager app, any gallery app, any music player app

    My device doesn't even say "preparing SD card"

    My SD card works fine on PC and other mobile devices.

    I have tried formating it into all formats.

    Should I return the device???

    @Helen @Naman Bhalla

    My 15 days end tomorrow. Somebody guide me fast :( :'(
     

    #1
  2. prabh.saikap
    Gingerbread Nov 23, 2015

    prabh.saikap , Nov 23, 2015 :
    And don't merge this post with anyone else.

    I have searched well and no one is facing the same problem as me.
     

    #2
  3. opticoverload
    Ice Cream Sandwich Nov 23, 2015


    #3
  4. prabh.saikap
    Gingerbread Nov 23, 2015

    prabh.saikap , Nov 23, 2015 :
    Yes I have tried more than one SD card in all formats.

    None of them works at all
     

    #4
  5. camohan
    Moderator Moderator Nov 23, 2015

    camohan , Nov 23, 2015 :
    A software update should solve the issue. Dev team knows abt this. On a side note are you sure there is 15 days available for return? Normally it's 10 days for electronics.
     

    #5
    sunilbagalur likes this.
  6. billq
    Jelly Bean Nov 23, 2015

    billq , Nov 23, 2015 :
    If you formatted it .its wiped completely there isn't anything to show ??
     

    #6
  7. helloshashvat
    Cupcake Nov 23, 2015


    #7
  8. prabh.saikap
    Gingerbread Nov 23, 2015

    prabh.saikap , Nov 23, 2015 :
    A
    And when is the next software update coming.

    And I didn't know it was 10 days. Means I can't return it.

    I am not tht stupid tht I won't fill it with anything after formatting.

    Even if it was empty atleast it should day preparing SD card. Like it does for everyone else
     

    #8
    lostLambda likes this.
  9. prabh.saikap
    Gingerbread Nov 23, 2015

  10. lostLambda
    Lollipop Nov 23, 2015


    #10
    pa5t1s likes this.
  11. kaushal0622
    Cupcake Nov 23, 2015

    kaushal0622 , Nov 23, 2015 :
    Hi Guys..

    Yesterday i bought new SD Card and i cant see that under storage but it shows under file manager and when i connect my OPX to machine then also it shows that.

    when i transfer some of the AP's then it says no device are available, so i request you to please look into this matter asap...

    rgs,

    Kaushal Shah
     

    #11
  12. Stew2
    Jelly Bean Nov 23, 2015


    #12
  13. billq
    Jelly Bean Nov 23, 2015

    billq , Nov 23, 2015 :
    I didn't say you was stupid I'll keep my suggestions to myself your obviosly so cleaver you don't need us simple folk but while I'm on the subject you could try a search on this subject its been covered at length
     

    #13
    pa5t1s likes this.
  14. powerbkc
    Cupcake Nov 23, 2015

    powerbkc , Nov 23, 2015 :
    Seems to be an issue with OneX, the same here. Just got it today.
    SD card is not reading, formatted in NTFS. I see the Files app shows, however the Storage is not detecting.
    One Plus: Can u tell us if we have a solution as the internal 16GB is so less cant use any other apps.

    Atleast if we can move the apps to SD, which fixes my issues

    I think, its bad to own this and im returning it !!!
     

    #14
  15. pa5t1s
    User of the Year 2014 Nov 23, 2015

    pa5t1s , Nov 23, 2015 :
    Moving App to SD has been removed/disabled since KitKat: should come back with Marshmallow.
     

    #15
    powerbkc and ludoke like this.
  16. dazjones757
    Cupcake Nov 23, 2015

    dazjones757 , Nov 23, 2015 :
    I have exact issue doesn't show SD at all, any news on update ?
    Camera is also terrible, think might just sell it and HTC a9
     

    #16
  17. Balkers
    Gingerbread Nov 23, 2015

    Balkers , Nov 23, 2015 :
    It is 15 days for making an RMA, so contact OnePlus support (so it is not 15 days for return but for making RMA).
     

    #17
  18. Balkers
    Gingerbread Nov 23, 2015

    Balkers , Nov 23, 2015 :
    OnePlus will make it possible in Oxygen update as told by Helen (staff-member).
     

    #18
  19. ludoke
    Gingerbread Nov 23, 2015

    ludoke , Nov 23, 2015 :
    I told this numberous times on the forum but they whan't listening !!!
     

    #19
    pa5t1s likes this.