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I can't watch Netflix outdoors, very dark, brightness issue big time,

  1. anilkigal
    Honeycomb Jun 4, 2019

    anilkigal , Jun 4, 2019 :
    Forum is for customers, I think
     

    #21
    C1558013488430 and sane__ like this.
  2. sane__
    Froyo Jun 4, 2019

    sane__ , Jun 4, 2019 :
    Let him be, bald people are always so angry and I understand why.

    I feel sorry for elanglois. It seems he has no other life outside Oneplus community and it's feeling like some kind of superior here.

    He's probably suffering a lot in his personal life so let him be.
     

    #22
    C1558013488430 likes this.
  3. C1558013488430
    Cupcake Jun 9, 2019

    C1558013488430 , Jun 9, 2019 :
    I didn't complain about the phone, I asked for help as I know for sure it's a software issue, either with oneplus or Netflix...You don't need to judge a neurosurgeon who doesn't have enough time in the fay other than couple of minutes between surgeries to watch Netflix on the phone...I checked more and compared with other phones I have and it seems the issue is confirmed, Netflix video is darker on oneplus compared with other devices (both indoor and outdoor) more difficult to watch outdoors (its the same with T-Mobile 3G compared with spectrum WIFI), please add your constructive comments to this thread if you have a similar issue so we can get oneplus or Netflix attention to look this up, otherwise please don't attack others if you disagree. Best regards, Ali (the original post Creator)
     

    #23
    Sunil_31m likes this.
  4. D1558817195479
    Cupcake Jun 9, 2019

    D1558817195479 , Jun 9, 2019 :
    I had to add Netflix to Gaming Mode and enable Gaming Display Enhancement. Also had to Disable Auto Brightness. This made a difference.

    Brightness is not an issue in any other app. I have 7 Pro version 9.5.7.

    Brightness is fine until you play a video. It has nothing to do with outside or inside. Hopefully this will be fixed so Netflix doesn't have to be in Gaming Mode.
     
    Last edited: Jun 9, 2019

    #24
  5. KeepTransisting
    The Lab - OnePlus 7 Pro Reviewer Jun 9, 2019

    KeepTransisting , Jun 9, 2019 :
    Direct sunlight is always going to be an issue for AMOLED screens. If you want to watch outdoors, get a phone with an LCD screen. However, LCD screens look like garbage in low light. So pick your poison
     

    #25
    C1558013488430 and Nick 59 like this.
  6. khaf
    Gingerbread Jun 9, 2019

    khaf , Jun 9, 2019 :
    happens inside in low light
     

    #26
    C1558013488430 likes this.
  7. C1558013488430
    Cupcake Jun 9, 2019

    C1558013488430 , Jun 9, 2019 :
    so I am not the only one, and yes, it happens indoors as well. we need to get this to oneplus/Netflix for a potential fix.
     

    #27
  8. anilkigal
    Honeycomb Jun 11, 2019

  9. karthikdgr8
    Cupcake Jun 12, 2019

    karthikdgr8 , Jun 12, 2019 :
    Are you on manual brightness mode ? Under manual brightness the max brightness achieved by the screen is 450-470 nits that's almost half the brightness achievable by this device. If you want the full brightness , switch on auto brightness and push the brightness slider to maximum . Only then will there screen be able to reach the actual peak brightness and that too only if the device is under direct sunlight . Source :- Display Mate review. Reason for this implementation :- To reduce the battery drain by unnecessarily keeping the display on max brightness in manual mode and then complaining about sot . I take my dog for a walk everyday while watching either Amazon Prime Video or Netflix and was pissed that I couldn't see the movie even on an 800 nits screen whereas my 400 nits monitor can burn my eyes off at half brightness . While researching for my own purposes , I found the displaymate review . Hope this helps !
     

    #29
  10. M1557873926859
    Cupcake Jun 27, 2019

    M1557873926859 , Jun 27, 2019 :
    It does make a huge difference with gaming mode on. this should be an easy software fix by OnePlus...
     

    #30
  11. G1577447428691
    Cupcake Dec 27, 2019

    G1577447428691 , Dec 27, 2019 :
    This is not just an issue in sunlight so it would be very helpful if everyone would stop commenting on that. I'm Having trouble viewing Netflix in all lighting conditions on my OP7T Pro.

    As mentioned before no other apps seem to have this problem. When I drag the brightness bar to full I can see the screen no problem for a sit second but once I let go it automatically brings it right down to less than half and you can barely even see the subtitles.

    This needs to be addressed by OnePlus, it's a joke.
     

    #31
  12. Gaston NP
    Lollipop Moderator Jan 4, 2020

    Gaston NP , Jan 4, 2020 :
    Thank you for continuing this discussion in private.
     

    #32
  13. cdmachine
    Cupcake Jan 17, 2020

    cdmachine , Jan 17, 2020 :
    I think the issue is with a feature on Netflix that I think was getting a slow release. Turns out that they have got their own video brightness setting that kicks in when you start a video. To adjust the brightness, you then have to swipe up on the left hand side of the screen and it seems to sort itself out :)
     

    #33
  14. N1579479839478
    Cupcake Jan 20, 2020

    N1579479839478 , Jan 20, 2020 :
    Actually I'm also experiencing this issue with Netflix and I don't even use a 1+. Huawei Mate 20.

    Seems uninstalling and reinstalling Netflix might've fixed my issue. So far so good....
     
    Last edited: Jan 20, 2020

    #34