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I got a problem

  1. G_adel_shaikh_Bxmt Gingerbread Aug 10, 2018

    G_adel_shaikh_Bxmt, Aug 10, 2018 :
    Hello Everybody
    I am using a OnePlus 3 and it has been 2 years and it works perfectly... However... Recently I have noticed that earpiece is having too low volume in calls and I am forced to use the speakerphone...
    Is there any way to solve this via software or should I go to the service center?
    thanks in advance..
     

    #1
    AsH.VaidyA likes this.
  2. AsH.VaidyA Donut Aug 10, 2018

    AsH.VaidyA, Aug 10, 2018 :
    Same here. It's been giving issues after the update. I contacted the Oneplus guys and they said there must be dust in the earpiece. Got it cleaned still facing the issue.
     

    #2
  3. G_adel_shaikh_Bxmt Gingerbread Aug 10, 2018


    #3
  4. anandudxarmy@gma Cupcake Aug 10, 2018

    anandudxarmy@gma, Aug 10, 2018 :
    i have this same issue,and contacted one plus team they are also tell me to clean the ear piece and now i clean it and still facing the same issue
     

    #4
  5. izzykasha KitKat Aug 10, 2018

    izzykasha, Aug 10, 2018 :
    have any of you complete factory reset your phone to see if that helps?
     

    #5
    shefa052 likes this.
  6. AsH.VaidyA Donut Aug 10, 2018


    #6
    shefa052 and izzykasha like this.
  7. G_adel_shaikh_Bxmt Gingerbread Aug 10, 2018

    G_adel_shaikh_Bxmt, Aug 10, 2018 :
    Ok do tell us if worked or not
     

    #7
    AsH.VaidyA likes this.
  8. izzykasha KitKat Aug 10, 2018

    izzykasha, Aug 10, 2018 :
    I think that's the best next step
     

    #8
    AsH.VaidyA likes this.
  9. shefa052 Donut Aug 10, 2018

    shefa052, Aug 10, 2018 :
    Heya fellas and gals,
    tried this with a full factory reset - complete wipe. Did not help me.
    Android 8.0 - Oxygen OS 5.0.4
    OnePlus 3T 64GB

    I honestly hope this is caused by software and not hardware.
     

    #9
    AsH.VaidyA and izzykasha like this.
  10. izzykasha KitKat Aug 10, 2018

    izzykasha, Aug 10, 2018 :
    do you fancy flashing a previous rom? this will test if it's software go back to the OOS level you remember the volume being ok?

    https://downloads.oneplus.com/devices/oneplus-3t/
     

    #10
  11. shefa052 Donut Aug 10, 2018

    shefa052, Aug 10, 2018 :
    Hm, maybe I could give this a GO. It would take me some time. I need my device fully setup but I can deffo try a previous ROM.

    Cheers!
     

    #11
  12. AsH.VaidyA Donut Aug 10, 2018

    AsH.VaidyA, Aug 10, 2018 :
    I'm doing that too. Going back to the open beta. The camera app was better off in that too.
     

    #12
  13. AsH.VaidyA Donut Aug 10, 2018

    AsH.VaidyA, Aug 10, 2018 :
    Yes it was okay back in the previous one. But there was an issue with the loudspeaker. My phone ringtone was too low. That's why I chose to go for the stable update lol.
     

    #13
  14. AsH.VaidyA Donut Aug 10, 2018

    AsH.VaidyA, Aug 10, 2018 :
    Just tested the earpiece volume after a full factory reset and it's still the same..... I'm gonna have to keep my earphones around now till these guys fix the problem. I'm not going back to the open beta as its unstable has speaker low volume issues and also crashes a lot of apps. If any of you happen to get a solution kindly let us all know.
     

    #14
    shefa052 likes this.
  15. G_adel_shaikh_Bxmt Gingerbread Aug 10, 2018

    G_adel_shaikh_Bxmt, Aug 10, 2018 :
    Guys mine got fixed well All I did was reboot the phone and used a toothbrush and cleaned the earpiece vigorously... thanks for your support! [e]270c[/e]️
     

    #15
    shefa052 likes this.
  16. shefa052 Donut Aug 10, 2018

    shefa052, Aug 10, 2018 :
    Trying this out mate !
    Cheers !
     

    #16