7
I have a problem with "ghost touch", how to fix it?

  1. gumminis
    Froyo Jul 9, 2019

    Last edited: Jul 9, 2019

    #1
    Y1567328209885, TVTV, ascent and 4 others like this.
  2. Ashish Pali
    Donut Jul 9, 2019

    Ashish Pali , Jul 9, 2019 :
    Some people have had problems of it. Just wait for an update for OnePlus 7.
     

    #2
    gumminis likes this.
  3. laaamusa
    Cupcake Jul 10, 2019

    laaamusa , Jul 10, 2019 :
    Yes, me too. We'll see if the latest update will fix something. I have 9.5.8 GM21 BA
     

    #3
  4. ascent
    Honeycomb Jul 15, 2019


    #4
  5. Camica
    Donut Jul 17, 2019


    #5
  6. G_Andreas_Glatz_YMJL
    Froyo Jul 18, 2019


    #6
    vovoto and Camica like this.
  7. eduardeutsch
    Eclair Jul 18, 2019

    eduardeutsch , Jul 18, 2019 :
    Same here, can't pinch to zoom on Maps or even a photo.. so i decided to go for RMA, had a new OP7 and no problem on 9.5.3, but now issues are back on 9.5.6/7, really annoyng..

    EDIT: flashed a LineageOS test build found on xda, no problem at all! So pretty sure is SW issue and OnePlus have to do something about it!

    EDIT 2: problems even on LOS.
     
    Last edited: Jul 19, 2019

    #7
    cyclonicjason and Camica like this.
  8. Camica
    Donut Jul 18, 2019

    Camica , Jul 18, 2019 :
    Thats pretty interesting, you should inform OnePlus with this information!
     

    #8
    eduardeutsch likes this.
  9. eduardeutsch
    Eclair Jul 18, 2019

    eduardeutsch , Jul 18, 2019 :
    How, can't edit a previous feedback. Have to create a new one?
     

    #9
  10. Camica
    Donut Jul 18, 2019

    Camica , Jul 18, 2019 :
    I don't really know.. I already send feedback with detailed information but no response. I think it won't happen much. So you need to write an Email to them or something like that. I am writing an Email to them right now.
     

    Attached Files:

    Last edited: Jul 23, 2019

    #10
  11. malidan
    Marshmallow Jul 18, 2019

    malidan , Jul 18, 2019 :
    Don't listen to fix with update rubbish, they have already sent out 3 patches
    Get straight onto support and let them deal with the issue or replace the device.
    Never listen to the I'm alright Jack's.
     
    Last edited: Jul 18, 2019

    #11
  12. eduardeutsch
    Eclair Jul 18, 2019

    eduardeutsch , Jul 18, 2019 :
    No luck with a new OP7 as I wrote.
     

    #12
  13. malidan
    Marshmallow Jul 18, 2019

    malidan , Jul 18, 2019 :
    Demand a refund get on to your bank or paypal to deal with as not fit for purpose.
     

    #13
  14. G_Andreas_Glatz_YMJL
    Froyo Jul 19, 2019


    #14
  15. gumminis
    Froyo Jul 19, 2019

    gumminis , Jul 19, 2019 :
    Yes, me too
     

    #15
  16. eduardeutsch
    Eclair Jul 19, 2019

    eduardeutsch , Jul 19, 2019 :
    Wrote to OnePlus Italy support. They told me to wait for a software upgrade (she was not sure about it) and that is not an HW issue. Meh
     

    #16
  17. laaamusa
    Cupcake Jul 19, 2019

    laaamusa , Jul 19, 2019 :
    is there anyone here who had this problem on the previous 9.5.7, 9.5.8 and it disappeared at 9.5.9?
     

    #17
  18. eduardeutsch
    Eclair Jul 19, 2019

    eduardeutsch , Jul 19, 2019 :
    We're talking about regular OP7 (non pro)
     

    #18
    G_Andreas_Glatz_YMJL and Camica like this.
  19. laaamusa
    Cupcake Jul 19, 2019

    laaamusa , Jul 19, 2019 :
    upss;), I thought that the ghost touch problem only occurs in the pro version
     

    #19
    G_Andreas_Glatz_YMJL likes this.
  20. eduardeutsch
    Eclair Jul 19, 2019

    eduardeutsch , Jul 19, 2019 :
    Unfortunately no :(
     

    #20