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I have no trust left in Oneplus Oct 14, 2015

santoslopez , Oct 14, 2015 :

You messed up by saying it wasnt their charger...

 

santoslopez , Oct 14, 2015 :

Sadly, and legally, they can say "F*ck off" because its not their cable

 

Marijuanainc , Oct 14, 2015 :

Third party cable might of caused it

 

nexus123 , Oct 14, 2015 :

I don't know the full extent of your claim. I hope something works out for you.
But most manufacturers don't cover third party accessories that damage the phone.

http://www.phonearena.com/news/Thir...ge-your-Apple-iPhone-5...and-kill-you_id57380

 

jokicha , Oct 14, 2015 :

I knew the risks in getting the oneplus one, being it was a new phone from a new company. if it broke i wouldn't bother complaining. just get a new phone that you like and in the meantime rma and wait. if you do get a replacement sell the opo. if they give you a repair quote, weigh in the options of whether its worth to fix and sell later or to just trash the phone/sell as is.

 

Tobikage , Oct 14, 2015 :

ButterFlYnez , Oct 14, 2015 :

I had that with a Samsung and got the same response. Later I found it happened because the cable didn't support the right voltage. That might also be your problem...

 

bgizzle , Oct 14, 2015 :

If the 3rd party charger was at fault and the OPO is not defective and charging is not a hazard, just buy a new swap cover.

 

el_draco , Oct 14, 2015 :

You have no idea about how this world works... Do you? This world is cruel. It's the harsh truth that Nobody covers warranty for products damaged by third party accessories. You'll have to accept this cruel truth of life and move on..

And it's not just oneplus.. You can trust nobody... Nobody

 

pa5t1s , Oct 14, 2015 :

Indeed! Don't trust anybody, never

 

el_draco , Oct 14, 2015 :

Not even yourself

 

pa5t1s , Oct 14, 2015 :

Right! And this doesn't apply to schizophrenic people only!

 

Tobikage , Oct 14, 2015 :

spongemike , Oct 14, 2015 :

I don't use the 1+1 cable coz even just a slight movement and the phone stops charging. I use a saumsung cable never had any issue with any other phones with it.
Why would 1+1 help you? Hell they won't even help you if you have an issue with the phone itself not cause by 3rd party accessories. They will try anything they could to put blame back on the customer and make you go through his next ti impossible RMA process so you give up and they don't have to replace your phone.

 

pa5t1s , Oct 14, 2015 :

gringoboy , Oct 14, 2015 :

I feel your pain, but you can't blame anyone other than yourself here. You shouldn't have told them you were using third-party equipment. Every company is like this, with justification. This is your own fault.

 

kc4one , Oct 14, 2015 :

Hahaha........ You are dam right

 

monarchy , Oct 14, 2015 :

Even if the cable was the problem. Why won't Oneplus investigate the cause?

 

pa5t1s , Oct 14, 2015 :

This is true for any company, not just Oneplus