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I need a help for hotatar via OnePlus 9R

  1. pratikrathod
    Cupcake Oct 16, 2021

    pratikrathod , via OnePlus 9R , Oct 16, 2021 :
    There is a problem while operating hotstar its just showing blue screen everytime i refresh and open it . It still show like that i am attaching a photo of hotstar also

    Plz help me with this problem
    1634406981862.jpg
     

    #1
  2. Shailender Sharma
    Nougat Oct 16, 2021

    Shailender Sharma , Oct 16, 2021 :
    Have you tried to clear the Hotstar app cache in the Settings and restart your device once?
     

    #2
    Caomhin and rHITkM. like this.
  3. pratikrathod
    Cupcake Oct 16, 2021


    #3
    rHITkM. likes this.
  4. Shailender Sharma
    Nougat Oct 16, 2021


    #4
    Caomhin, the_o2 and rHITkM. like this.
  5. the_o2
    OnePlus 9 Series Expert Community Expert Oct 17, 2021

    the_o2 , Oct 17, 2021 :
    As mentioned above it maybe because of slow internet, does other streaming apps works fine ?
     

    #5
    Caomhin and Shailender Sharma like this.
  6. Caomhin
    OnePlus 9 Series Expert Community Expert Oct 17, 2021

    Caomhin , via OnePlus 9 Pro , Oct 17, 2021 :
    Also see in the image you posted that you only have 2 bars on your Network signal. Try it on a good WiFi signal to see if the same issue occurs in the Hotstar app.
     

    #6
    Shailender Sharma likes this.
  7. BetaBot
    Jelly Bean Oct 17, 2021


    #7