0
I want to talk with OnePlus Bug hunters or bug fixers directly via OnePlus 9R

  1. christin_sugnan
    Froyo Oct 18, 2021


    #1
  2. harimadhav
    OnePlus TV Product Ninja 2021 Oct 18, 2021

    Best Answer
    harimadhav , Oct 18, 2021 :
    Hi there,

    This is a user forum and we are all users like you. If you have any issues or bugs, please use the link below to submit big reports and suggestions.

    https://forums.oneplus.com/feedback/

    You can create a bug report from - Settings -> Developer Options -> Bug Report.
     

    #5
    Caomhin likes this.
  3. Bobbie63
    Marshmallow Oct 18, 2021

    Bobbie63 , Oct 18, 2021 :
    OnePlus care admins or bug fixers? Haven’t seen any of those around here.
     

    #2
    Caomhin and B_Wrath like this.
  4. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Oct 18, 2021

    Liehjan , Oct 18, 2021 :
    I'd you want to talk to OnePlus. Use the online chat or call them.
     

    #3
    Caomhin, McJader, Bobbie63 and 2 others like this.
  5. christin_sugnan
    Froyo Oct 18, 2021


    #4
  6. G_plusone
    Nougat Oct 18, 2021

    G_plusone , Oct 18, 2021 :
    that is some level of authority you want there
     

    #6
  7. christin_sugnan
    Froyo Oct 18, 2021


    #7
  8. christin_sugnan
    Froyo Oct 18, 2021


    #8
  9. harimadhav
    OnePlus TV Product Ninja 2021 Oct 18, 2021

    harimadhav , via OnePlus Nord CE Blue Void , Oct 18, 2021 :
    As I said, that's the most you can do. This is a user forum and we are users like you.
    Unless you want to discuss the issue here and some experienced users would be able to help you out with a solution.
     

    #9
    Caomhin likes this.
  10. G_plusone
    Nougat Oct 18, 2021

    G_plusone , Oct 18, 2021 :
    you will not directly get to talk to devs anyway.
    what is actually the issue?
     

    #10
    Caomhin and McJader like this.
  11. christin_sugnan
    Froyo Oct 18, 2021

    christin_sugnan , via OnePlus 9R , Oct 18, 2021 :
    Bro the issue is about phone refresh rate.. its switching to 120hz automatically when i see settings its on 60hz but the screen is on 120hz .
     

    #11
  12. Sheppards
    Jelly Bean Oct 18, 2021

    Sheppards , Oct 18, 2021 :
    Certain apps only refresh at 60 hz. Like google maps, youtube, and a lot others. That's normal, and is up to the developers of the specific apps themselves

    If it's about the problem where screen refresh just starts to stutter: a reboot or switching to 60 then back to 120 will fix it. This happens every 2-3 weeks on the Oneplus 7t, and has been happening since the last few OS updates, and I'm 99 % oneplus is super aware of it, as 5000000 people have reported and started threads about it already
     

    #12
    Caomhin and McJader like this.
  13. Caomhin
    OnePlus 9 Series Expert Community Expert Oct 18, 2021

    Caomhin , Oct 18, 2021 :
    You can contact and talk to OnePlus support directly to see if they have more information on your issue. Scroll down the page for Email, Phone contact and online Chat details.
    https://www.oneplus.com/support
     

    #13
  14. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Oct 18, 2021

    Liehjan , Oct 18, 2021 :
    Support section on OnePlus website.
     

    #14
    McJader likes this.
  15. christin_sugnan
    Froyo Oct 18, 2021

    christin_sugnan , via OnePlus 9R , Oct 18, 2021 :
    What about the camera ? Issues?
     

    #15
  16. Hüseyin KILIÇ
    Cupcake Oct 18, 2021

    Hüseyin KILIÇ , Oct 18, 2021 :
    How can I share created bug report, with oneplus? Thanks
     

    #16
  17. harimadhav
    OnePlus TV Product Ninja 2021 Oct 18, 2021


    #17