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OxygenOS Icons lost

  1. errecielle
    Froyo Apr 12, 2021

    errecielle , Apr 12, 2021 :
    After the last update every time a reboot my OP 7T the shortcuts I've, completely disappears.
    All the web pages bookmarks, all the direct messages to some contact are lost and I've to re-configure.

    I've already deleted the cache of the launcher but nothing happens.

    Thank you for your support.

    Ciao

    Roberto
     

    #1
  2. Bobbie63
    Marshmallow Apr 12, 2021

    Bobbie63 , Apr 12, 2021 :
    What you could try is to wipe the cache in recovery, although I'm not sure it will 100% work, it might be worth the try.

     

    #2
    Aaron2017 and Shailender Sharma like this.
  3. errecielle
    Froyo Apr 12, 2021

    errecielle , Apr 12, 2021 :
    Thanks for answering. I've forgot to mention that I've already tried also the wipe cache :-(
     

    #3
    Bobbie63 likes this.
  4. Bobbie63
    Marshmallow Apr 12, 2021

    Bobbie63 , Apr 12, 2021 :
    Sorry to hear that this didn’t work, could you tell me what the build number is you’re currently on?

    I know for OP7T an update (OOS 11) is currently being rolled out, I think it stopped again though due to whatever reason, however I haven’t seen this issue yet though and I’m not sure your issue is in any way related to the latest update. I could advise to do a factory reset but as I don’t know your exact build you’re currently on I’d like to know that first.

    also, if you reply to a post, best is to use the reply button so he gets notified.

    @Aaron2017 , I think you’re more acquainted with the OP7(T) threads, have you seen this issue popping up?
     

    #4
  5. the_o2
    OnePlus 9 Series Expert Community Expert Apr 12, 2021


    #5
    J4t1np4r3kh, errecielle and Bobbie63 like this.
  6. TheMystic
    Lollipop Apr 12, 2021

    TheMystic , Apr 12, 2021 :
    It is bug with the launcher you are using. Try using a different launcher. Which launcher are you using?
     

    #6
  7. Aaron2017
    KitKat Apr 12, 2021

    Aaron2017 , Apr 12, 2021 :
    On the 7t series thread i haven't seen this one before, but i have seen a few threads made about the same thing by 7 series users, a few days back, after the android update. Maybe it's a bug due to the update? I've tried it myself on my 7t pro just now, but it doesn't happen here.
     

    #7
    Bobbie63 likes this.
  8. Bobbie63
    Marshmallow Apr 12, 2021

    Bobbie63 , Apr 12, 2021 :
    Thanks.:)
     

    #8
    Aaron2017 likes this.
  9. errecielle
    Froyo Apr 12, 2021

    errecielle , Apr 12, 2021 :
    Build number is 11.HD65BA
    The launcher is the official one: OnePlus Launcher. without any other frills
     

    #9
  10. TheMystic
    Lollipop Apr 12, 2021

    TheMystic , Apr 12, 2021 :
    Try another launcher. I recommend Microsoft Launcher. And delete the app data of OnePlus Launcher (this will delete all customizations you have done to the Homescreen).
     

    #10
  11. Bobbie63
    Marshmallow Apr 12, 2021

    Bobbie63 , Apr 12, 2021 :
    Things is he’s also loosing bookmarks in the web browser and messages, are they also connected to the launcher?
     

    #11
  12. errecielle
    Froyo Apr 12, 2021


    #12
    the_o2 and Bobbie63 like this.
  13. errecielle
    Froyo Apr 12, 2021

    errecielle , via OnePlus 7T , Apr 12, 2021 :
    No. I lost only The icons.
    For example The first two in the first row and The second in the second row.
    Also the icon of 2 contacts in the home screen
    1618240946655.jpg
     

    #13
    Bobbie63 likes this.
  14. Bobbie63
    Marshmallow Apr 12, 2021

    Bobbie63 , Apr 12, 2021 :
    Ah ok, I thought your web browser was also involved. Could you check if you can delete updates from the launcher app? Settings, apps and notifications, show all app, select launcher, 3dot menu right top corner, delete updates.

    golf player, are you?:)
     

    #14
    the_o2 and errecielle like this.
  15. errecielle
    Froyo Apr 12, 2021

    errecielle , Apr 12, 2021 :
    Ok, I've deleted the updates. Tonight I'll try to reboot... (now I can't switch off)

    Yes, I'm a golfer. Sherlock Holmes are you? :cool::)
     

    #15
    the_o2 and Bobbie63 like this.
  16. Bobbie63
    Marshmallow Apr 12, 2021

    Bobbie63 , Apr 12, 2021 :

    upload_2021-4-12_17-36-7.gif

     

    #16
    errecielle and the_o2 like this.
  17. oneplusfav4ever
    Ice Cream Sandwich Apr 12, 2021


    #17
  18. errecielle
    Froyo Apr 13, 2021


    #18
  19. Bobbie63
    Marshmallow Apr 13, 2021


    #19
    the_o2 and errecielle like this.
  20. errecielle
    Froyo Apr 13, 2021


    #20
    the_o2 and Bobbie63 like this.