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idea network not available

  1. MrHari_theCarguy
    Jelly Bean Apr 14, 2019

    MrHari_theCarguy , Apr 14, 2019 :
    from yesterday onwards I am not able to get idea mobile network on my phone,I put my phone on airplane mode at night and when I turned off airplane mode, network signal is not available.i have travelled to other tower location but can't get a signal,also when I manually search for idea network,it's not showing my carrier network.restarting my phone also didn't help.anyone has any idea if the problem is with my phone or carrier network
     

    #1
  2. RogerOriginals
    Ice Cream Sandwich Apr 14, 2019

    RogerOriginals , Apr 14, 2019 :
    Turn your phone off, remove your sim from the phone and put in in another slot and check if it works. Also, use the sim in another phone to see if you get a network or not. If you don't, it is a sim issue.
     

    #2
  3. MrHari_theCarguy
    Jelly Bean Apr 14, 2019

    MrHari_theCarguy , Apr 14, 2019 :
    yes I tried,I can't get network on other mobile also,so it's a sim issue right
     

    #3
  4. RogerOriginals
    Ice Cream Sandwich Apr 14, 2019

    RogerOriginals , Apr 14, 2019 :
    Yep then its a sim issue. There have been cases of Idea sims dying randomly. Visit your nearest Idea store and get it replaced, it will be done in the same day itself.
     

    #4
  5. MrHari_theCarguy
    Jelly Bean Apr 14, 2019

    MrHari_theCarguy , Apr 14, 2019 :
    but will my current mobile number be retained
     

    #5
  6. RogerOriginals
    Ice Cream Sandwich Apr 14, 2019

    RogerOriginals , Apr 14, 2019 :
    Yes your number will be the same, they'll replace only the sim card. Tell the guys there that your sim lost network and you need a new sim with same number, and they'll give one to you.
     

    #6
  7. MrHari_theCarguy
    Jelly Bean Apr 14, 2019

    MrHari_theCarguy , Apr 14, 2019 :
    I have a small doubt before I rebooted my phone,the phone was fast and smooth but after rebooting and using it why does the phone feel not that smooth,any idea
     

    #7
  8. RogerOriginals
    Ice Cream Sandwich Apr 14, 2019

    RogerOriginals , Apr 14, 2019 :
    It sometimes happens with me too. If rebooting doesn't make the phone smoother then boot to recovery and clear cache from there, it may help.
     

    #8
  9. ghostofcain
    Marshmallow Apr 15, 2019

    ghostofcain , Apr 15, 2019 :
    For a start it's trying to acquire a mobile signal.
     

    #9
  10. MrHari_theCarguy
    Jelly Bean Apr 15, 2019

    MrHari_theCarguy , Apr 15, 2019 :
    no that's not what I meant even if I have good signal, every time after the phone is switched off and turned on,in app actions and just scrolling or swiping through the UI feels not smooth for some days.dont get me wrong the phone is fast but doesn't feel smooth as it was before after a reboot
     

    #10