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I'm nervous / Home button Nov 3, 2015

  1. X_mg
    Froyo Nov 4, 2015

    X_mg , Nov 4, 2015 :
    my op2 is from 30.september and has the problem, but instead of working when i left it on the table it works never :(
     
    #41
    lolokidd likes this.

  2. lolokidd
    Gingerbread Nov 4, 2015

    lolokidd , Nov 4, 2015 :
    oh ***** :(
    Hope you contacted support. When I read this, I really wonder whether to keep this one or not :) At least it works sometimes!
     
    #42

  3. X_mg
    Froyo Nov 4, 2015

    X_mg , Nov 4, 2015 :
    yeah i contacted the support and now i am waiting for a remote session :(
     
    #43

  4. davy_b
    Eclair Nov 5, 2015

    davy_b , Nov 5, 2015 :
    no problems with mine . i find if you treat it more like a physical button and push it like a physical button it works perfect
     
    #44

  5. nyzproof333
    KitKat Nov 5, 2015

    nyzproof333 , Nov 5, 2015 :
    No worries. From what I can tell it was the very early models that may have had issues.
     
    #45
    AnthonyO6 likes this.

  6. AnthonyO6
    Froyo Nov 5, 2015

    AnthonyO6 , Nov 5, 2015 :
    Okay thanks
     
    #46
    nyzproof333 likes this.

  7. AnthonyO6
    Froyo Nov 5, 2015

    #47

  8. ebsi4711
    Donut Nov 5, 2015

    ebsi4711 , Nov 5, 2015 :
    Better a wonky home button than a complete broken OnePlus and no responding support.
     
    #48
    AnthonyO6 likes this.

  9. AnthonyO6
    Froyo Nov 5, 2015

    AnthonyO6 , Nov 5, 2015 :
    Hey so my opt is on the way but my tracking number is still not working but the op email said that it might take 24 hours for the tracking number to work
     
    #49

  10. styla90
    Eclair Nov 5, 2015

    styla90 , Nov 5, 2015 :
    So mine is a September batch and still with a dead home button! Support take forever to reply considering returning it :/
     
    #50
    oodonnell and AnthonyO6 like this.

  11. malidan
    Nougat Nov 5, 2015

    malidan , Nov 5, 2015 :
    Software can't hardware, didn't we have this discussion about the OPO.
    De ja vu. I wonder if we will have this discussion with the X.
     
    #51
    AnthonyO6 likes this.

  12. Urimana
    Gingerbread Nov 5, 2015

    #52
    AnthonyO6 likes this.

  13. AnthonyO6
    Froyo Nov 6, 2015

    Last edited: Nov 6, 2015
    #53

  14. musichen
    Cupcake Dec 4, 2015

    musichen , Dec 4, 2015 :
    According to some of the remedies being thrown around on the OnePlus Forums, clearing the cache service (com.oneplus.fingerprint.service) and resetting the device seems to be one of the ways to get it working back again. Some users have also reported taking the phone apart physically to check for any hardware issues that can be serviced by tech savvy users at home. Yet others are saying that it may well be a ‘grounding issue’, seeing as the home button itself may sometimes get unresponsive while touching the metallic body of the phone, but works fine when put down on a non-conducting surface like a wooden table etc. There is however, an easy workaround for the unresponsive home button. You’ll have to enable the optional on-screen navigation keys, but that won’t help the fingerprint scanner get back up and running
     
    #54

  15. Animehead81
    Cupcake Dec 4, 2015

    #55

  16. IceCleaveR
    Cupcake Dec 5, 2015

    IceCleaveR , Dec 5, 2015 :
    Mine has been working pretty fine.
    Only issue I have is that the usb driver won't install
     
    #56

  17. fo0ling
    KitKat Dec 5, 2015

    fo0ling , Dec 5, 2015 :
    If that's the case, OnePlus should offer recalls for the said devices.
     
    #57
    oodonnell likes this.

  18. ih8c0ldweath3r
    Honeycomb Dec 5, 2015

    ih8c0ldweath3r , Dec 5, 2015 :
    Mine took 3 days to ship, 2 to deliver
     
    #58

  19. B18CJDM
    Gingerbread Dec 5, 2015

    B18CJDM , Dec 5, 2015 :
    Please let me know if remote session solved home button, I'm waiting as well
     
    #59

  20. kp1234
    Community Veteran Dec 5, 2015

    kp1234 , Dec 5, 2015 :
    My home button has been perfectly fine for over a month :)

    Only thing is that the fingerprint sensor doesn't seem to work when my finger is wet, but then that makes sense haha
     
    #60

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Last replied by techfan

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