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[IMPORTANT] OnePlus 5T does not support HD viewing for Netflix, Google Play Movies, etc

  1. abhishek0704
    Gingerbread Jul 6, 2018

    abhishek0704 , Jul 6, 2018 :
    Xperia XZ2 already ships from factory with the required device-unique secret key in the TrustZone for Widevine L1 support, and their stock firmware plays HD content just fine. It was only the Android P Developer Preview builds that hadn't L1 support enabled on software-side before Beta 3 build.

    OnePlus 5T on the other hand ships without the required secret key in the TrustZone, and that's something that can't be "fixed" with an OTA update, that's why you have to send your phone to them if you want L1 support.

    Read this In XDA.
     

    Chungtd likes this.
  2. NavinThomsy
    Froyo Jul 6, 2018

    NavinThomsy , Jul 6, 2018 :
    Oh, thanks for clearing that up. Guess I will have to do without it.
     

  3. abhishek0704
    Gingerbread Jul 6, 2018

    abhishek0704 , Jul 6, 2018 :
    Oneplus does provide facility to get L1 Widevine from their authorized service centers or you even send them your device.
     

  4. NavinThomsy
    Froyo Jul 6, 2018

    NavinThomsy , Jul 6, 2018 :
    Yeah but I live in Oman where we have no Oneplus Service Centres.
    I really don't want to ship my device to India to get it done.
     

  5. Yashvendra_Singh_Raghav
    Ice Cream Sandwich Jul 6, 2018


  6. Vinicius_Castro
    Gingerbread Jul 6, 2018

    Vinicius_Castro , Jul 6, 2018 :
    OnePlus will pay for the shipping costs? I live in Brazil... I guess not. Anyway, Sony made it via an OTA update. Why OnePlus can't make the same?
     

    X1517396854503 likes this.
  7. Yashvendra_Singh_Raghav
    Ice Cream Sandwich Jul 6, 2018

    Yashvendra_Singh_Raghav , Jul 6, 2018 :
    that i dont know... will one plus pay for it or not.
    i think one plus is arranging puckup nd drop if u have one plus service centre in ur city.
    .
    .
    i myself go to oneplus service centre for this
     

    X1517396854503 likes this.
  8. X1517396854503
    Honeycomb Jul 7, 2018

    X1517396854503 , Jul 7, 2018 :
    Not free. I will have to pay for the logistics fees both ways. This is what their customer support told me.
     

  9. Harifism
    Froyo Jul 8, 2018

    Harifism , Jul 8, 2018 :
    where are you from? I'm from India and it was absolutely free. They came to my house picked up the phone and after one week returned it with L1 support. It was free of charge
     

  10. X1517396854503
    Honeycomb Jul 8, 2018


  11. swa100
    Gingerbread Dec 13, 2018

    swa100 , Dec 13, 2018 :
    Still waiting for the update to support L1 via OTA. Sony showed that it is, in fact, possible.
     

    Leon Hohm likes this.
  12. kumaryashwin
    Jelly Bean Dec 13, 2018

    kumaryashwin , Dec 13, 2018 :
    It might not be possible. The whole reason is explained above.
     

    swa100 likes this.
  13. swa100
    Gingerbread Dec 13, 2018

    swa100 , Dec 13, 2018 :
    ah I see now. thanks buddy!
     

    kumaryashwin likes this.
  14. maxtay
    Eclair Dec 16, 2018

    maxtay , Dec 16, 2018 :
    Xiaomi is working with Google in order to provide that via OTA update for the Pocophone. So it is possible.
    At first the treble project was not possible through and finally it came so.....
     

    X1517396854503 likes this.
  15. MrTalon
    Ice Cream Sandwich Dec 16, 2018

    MrTalon , Dec 16, 2018 :
    Even Poco can fix this issue with one Update. why OnePlus can't? just bought a phone that cant even play Netflix on HD.

    WP OnePlus.
     

    X1517396854503 likes this.
  16. kumaryashwin
    Jelly Bean Dec 16, 2018

    kumaryashwin , Dec 16, 2018 :
    Project treble is something about which can be done via a rom update. Earlier oneplus was to hesitant to provide to it 5t as it could have caused some issue.
    But when we talk about L3 or widevine "authorisation"
    It is something with need a secure and physical connection to device so that it can be embedded in it.

    Same has been explained by various community members.
     

    dsmonteiro likes this.
  17. maxtay
    Eclair Dec 16, 2018

    maxtay , Dec 16, 2018 :
    Still, it is a work in progress for Xiaomi for the Pocophone so it is possible.
    So I really expect one plus to make this effort also.

    For Project Treble we went from a No we won't do it because it could cause issues to surprise an update with project Treble that did not cause any wide spread issue. So we need to show to one plus that this is something we want.
     

    X1517396854503 likes this.
  18. kumaryashwin
    Jelly Bean Dec 16, 2018

    kumaryashwin , Dec 16, 2018 :
    It what it is, and I think which we need to accept it.
     

  19. maxtay
    Eclair Dec 16, 2018

    maxtay , Dec 16, 2018 :
    Well with that mindset, you will never get anything ^^
     

    MrTalon likes this.
  20. kumaryashwin
    Jelly Bean Dec 16, 2018

    kumaryashwin , Dec 16, 2018 :
    You don't dicide what will I get.

    Be respectful mate.