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[IMPORTANT] OnePlus 5T does not support HD viewing for Netflix, Google Play Movies, etc

  1. mayankkumar
    Gingerbread May 24, 2019

    mayankkumar , May 24, 2019 :
    Through service center, free of cost.
     

  2. vinay 5t
    Gingerbread May 24, 2019

    vinay 5t , May 24, 2019 :
    thanks bro what is it a software or hardware and what is the duration it will take
     

  3. mayankkumar
    Gingerbread May 24, 2019

    mayankkumar , May 24, 2019 :
    Only 2-5 minutes. But even after that, I'm unable to stream Netflix in HD.
     

  4. vinay 5t
    Gingerbread May 24, 2019

    vinay 5t , May 24, 2019 :
    i think you have to format app settings in recovery mode
     

  5. mayankkumar
    Gingerbread May 24, 2019

    mayankkumar , May 24, 2019 :
    You mean factory reset?
     

  6. vinay 5t
    Gingerbread May 24, 2019


  7. vinay 5t
    Gingerbread May 24, 2019

    vinay 5t , May 24, 2019 :
    go to recovery mode and English,wipe app settings
     

  8. mayankkumar
    Gingerbread May 24, 2019

    mayankkumar , May 24, 2019 :
    I'll try. If it helps.
     

  9. mayankkumar
    Gingerbread May 24, 2019

    mayankkumar , May 24, 2019 :
    I only see wipe data. Wipe cache. Not app settings.
     

  10. vinay 5t
    Gingerbread May 24, 2019

    vinay 5t , May 24, 2019 :
    yeah after entering it go for 1st settings reset settings
     

  11. mayankkumar
    Gingerbread May 24, 2019

    mayankkumar , May 24, 2019 :
    it worked. resetting the decide worked.i now see Netflix in hd but prime video still not in hd .
     

  12. mehulgupta462
    Gingerbread May 24, 2019

    mehulgupta462 , May 24, 2019 :
    after the widevine l1 update even prime video and netflix hd content is not available
    1558681633675.jpg
     

  13. mayankkumar
    Gingerbread May 24, 2019

    mayankkumar , May 24, 2019 :
    Do an app settings reset and Netflix will be in hd .
    Prime video, unfortunately remains SD quality.
     

  14. mehulgupta462
    Gingerbread May 24, 2019

    mehulgupta462 , May 24, 2019 :
    i have not bought netflix now
    but prime video is still a problem
     

  15. Kiekos
    Gingerbread May 24, 2019

    Kiekos , May 24, 2019 :
    Yes, in fact I wiped my phone before sending and after receiving it from the service center.

    You have to wipe, but I guess you figured that out now.

    Prime won't be in HD, OnePlus devices (I can't remember if 5T specifically or overall) are not supported.
     

  16. Chungtd
    Gingerbread May 24, 2019

    Chungtd , May 24, 2019 :
    Prime, some of us sent a request to Amazon to enable OnePlus for HD content, but so far, Amazon has not done that.