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[IMPORTANT] OnePlus 5T does not support HD viewing for Netflix, Google Play Movies, etc

  1. MentalDraco
    Marshmallow Feb 22, 2018

  2. borft
    Jelly Bean Feb 22, 2018

    borft , Feb 22, 2018 :
    try google, it's an amazing way to find information on the web!

    btw, the screen is hd, so no, it doesn't not support uhd ;)
     

  3. Triple_A
    Honeycomb Feb 22, 2018

    Triple_A , Feb 22, 2018 :
    Since the 5t does not have L1 certification, it does not support Netflix, Prime Video, etc in HD. However, this is not a hardware problem so a future update could resolve this.
     

  4. sweatsuit
    Cupcake Feb 22, 2018

    sweatsuit , Feb 22, 2018 :
    Good news, bad news. They have a fix, you have to send your phone into service center.

    Message from customer support:
    Good news regarding your inquiry about Netflix and Widevinde, we now have a fix for this. However, it will require for the device to be sent to our service center. Reason being is that due to the security copyright controls baked into streaming services, the update can only be delivered via a physical connection from an authenticated PC.
     

  5. Chungtd
    Gingerbread Feb 22, 2018

    Chungtd , Feb 22, 2018 :
    Thanks for letting us know.
    However, it is very weird about the solution.
    Who is going to pay for the shipping, e.g. my phone was sent to me from Poland.
     

  6. João Carlos Chande
    Gingerbread Feb 22, 2018

    João Carlos Chande , Feb 22, 2018 :
    Hi I have no. Problems with my streaming apps. Such as Netflix terrarium TV. Showbox. Or freeflix under anime or crunchyroll .. All working well with a great HD image... .
     

  7. Bshort939
    Donut Feb 22, 2018

    Bshort939 , Feb 22, 2018 :
    Probably because your using illegal non drm content. Open the Netflix app and try the test patterns video. Doesn't stream 1080.
     

    Chungtd likes this.
  8. izzykasha
    Lollipop Feb 22, 2018

    izzykasha , Feb 22, 2018 :
    @SoniaB @superplus @rarog

    can this be authenticated as the real solution or dismissed as this user has only 2 posts.

    thanks no rush
     

    Chungtd, idkwhoiam322 and MrTalon like this.
  9. João Carlos Chande
    Gingerbread Feb 22, 2018

    João Carlos Chande , Feb 22, 2018 :
    I have it on hd resolution everything works.
    On crunchyroll Netflix under anime , terrarium TV, megabox, showbox.. No problems there..
    1519329814929.jpg
     

  10. MrTalon
    Honeycomb Feb 22, 2018


    Chungtd and João Carlos Chande like this.
  11. João Carlos Chande
    Gingerbread Feb 22, 2018

    João Carlos Chande , Feb 22, 2018 :
    I have it on hd resolution everything works.
    On crunchyroll Netflix under anime , terrarium TV, megabox, showbox.. No problems there..

    View attachment 713138
     

  12. João Carlos Chande
    Gingerbread Feb 22, 2018


  13. Jonei
    Gingerbread Feb 22, 2018

    Jonei , Feb 22, 2018 :
    who t f cares hd, videos on YouTube ant nextflix look amazing in mine lol
     

  14. TheUwaisPatel
    Ice Cream Sandwich Feb 22, 2018

    TheUwaisPatel , Feb 22, 2018 :
    I spoke to OnePlus Support and they couldn't confirm this "fix"
     

    Chungtd likes this.
  15. sal82
    Gingerbread Feb 22, 2018

    sal82 , Feb 22, 2018 :
    lol. what kind of "fix" is that? it's just a couple of lines that need to be changed in the OS's code.

    streaming on the NHL app is HD. so it is possible.
     

    Chungtd likes this.
  16. MrTalon
    Honeycomb Feb 23, 2018

    MrTalon , Feb 23, 2018 :
    no it's not.

    it's technically not possible with only few commands.
     

  17. sal82
    Gingerbread Feb 23, 2018

    sal82 , Feb 23, 2018 :
    care to explain?
     

  18. MrTalon
    Honeycomb Feb 23, 2018

    MrTalon , Feb 23, 2018 :
    I was asking some LineageOS Developer they said to me it's not possible to change it with only Kernel/OS changes.

    OnePlus need to do his things.
     

    Chungtd and sal82 like this.
  19. sal82
    Gingerbread Feb 23, 2018

    sal82 , Feb 23, 2018 :
    oh man! this could take a while then!
     

    Chungtd and MrTalon like this.
  20. rarog
    Lollipop Moderator Feb 23, 2018

    rarog , Feb 23, 2018 :
    I asked admins and this was confirmed to be the real deal. Contacting support and sending it in is the official solution.
     

    idkwhoiam322, superplus and David Y. like this.