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[IMPORTANT] OnePlus 5T does not support HD viewing for Netflix, Google Play Movies, etc

  1. MrTalon
    Ice Cream Sandwich Feb 23, 2018


    Londo Mollari likes this.
  2. rarog
    Lollipop Assistant Head Moderator Feb 23, 2018

    rarog , Feb 23, 2018 :
    IMHO the shipping fees should be covered by OnePlus, but I'm waiting for somebody in contact with support confirming this.
     

  3. David Y.
    OxygenOS Staff Member Feb 23, 2018

    David Y. , Feb 23, 2018 :
    Hi everyone, please contact CS team for more details about the widevine L1 support. Thanks.
     

  4. Baymax
    Starting Point Expert Community Expert Feb 23, 2018

    Baymax , Feb 23, 2018 :
    Would it not be easier for OnePlus to just share the file for flashing?
     

    sal82 likes this.
  5. Baymax
    Starting Point Expert Community Expert Feb 23, 2018

    Baymax , Feb 23, 2018 :
    Will devices shipped recently already have this fix?
     

  6. MrTalon
    Ice Cream Sandwich Feb 23, 2018

    MrTalon , Feb 23, 2018 :
    so it's confirmed.

    and dare you, if you want my money for L1 it's your fault
     

  7. Baymax
    Starting Point Expert Community Expert Feb 23, 2018

    Baymax , Feb 23, 2018 :
    OnePlus is going to take care of shipping the device back. No extra money needed.
     

  8. Sridhar Ananthanarayanan
    Lollipop Feb 23, 2018


  9. David Y.
    OxygenOS Staff Member Feb 23, 2018

    David Y. , Feb 23, 2018 :
     

  10. Baymax
    Starting Point Expert Community Expert Feb 23, 2018

    Baymax , Feb 23, 2018 :
    DRM info. says the name as he was describing the screenshot. Also the name is in the top left corner of the app.
     

  11. Baymax
    Starting Point Expert Community Expert Feb 23, 2018

    Baymax , Feb 23, 2018 :
    I'm still lost. I may be over thinking this though. So, due to the fact that OnePlus made the device, the only authenticated computers are the ones at service centers, hq, and certified repair locations?@David Y.
     
    Last edited: Feb 23, 2018

  12. rarog
    Lollipop Assistant Head Moderator Feb 23, 2018

    rarog , Feb 23, 2018 :
    There are probably licenses and huge penalties involved. Depending on how exactly this is implemented, this could be as simple as flipping some bits or include some encryption. But in any way somebody will want to have some license fee for this. And don't wont everybody to know, how this is implemented, so it can't be hacked. So if OnePlus would release the possibility to change it into the open, they would have to pay penalties for breaking contracts. This isn't official answer, but my speculation, but IMHO it's a realistic speculation.
     

    idkwhoiam322 and dsmonteiro like this.
  13. Baymax
    Starting Point Expert Community Expert Feb 23, 2018

    Baymax , Feb 23, 2018 :
    Well, how one defines an "authenticated PC" is what has me a bit lost. I am really not sure what is meant by it.
     

  14. bartekc00
    Gingerbread Feb 23, 2018

    bartekc00 , Feb 23, 2018 :
    Well,
    I'm gonna pass :D not worth sending my phone away

    But thanks for working on it for few previous months
     

  15. Baymax
    Starting Point Expert Community Expert Feb 23, 2018

    Baymax , Feb 23, 2018 :
    Well, I am planning on directly contacting support. Something here just isn't adding up for me
     

  16. Chungtd
    Gingerbread Feb 23, 2018


  17. izzykasha
    Lollipop Feb 23, 2018

    izzykasha , Feb 23, 2018 :
    lost in translation probably means licensed PC
     

  18. Baymax
    Starting Point Expert Community Expert Feb 23, 2018

    Baymax , Feb 23, 2018 :
    And what exactly defines a "licensed PC" ?
    Same sort of problem with this translation.
     

  19. Chungtd
    Gingerbread Feb 23, 2018

    Chungtd , Feb 23, 2018 :
    i guess that it means a PC with a licensed specific software
     

  20. Baymax
    Starting Point Expert Community Expert Feb 23, 2018

    Baymax , Feb 23, 2018 :
    Define what you mean? I have worked as a retail sales assistant manager and a support technician, and at no time have I come across such a thing. The only thing that comes close was the POS in retail.
     

    Chungtd likes this.