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[IMPORTANT] OnePlus 5T does not support HD viewing for Netflix, Google Play Movies, etc

  1. Nojuzz33
    Gingerbread Feb 24, 2018


  2. MrTalon
    Ice Cream Sandwich Feb 24, 2018

    MrTalon , Feb 24, 2018 :
    yeah, LineageOS got the same problem. like all OnePlus devices :(
     

    Nojuzz33 likes this.
  3. MentalDraco
    Marshmallow Feb 24, 2018

    MentalDraco , Feb 24, 2018 :
    Obviously not, that was a bit of a sarcastic remark.

    But it's not less ridiculous then expecting people to send in their phone for 1 week.

    Thankfully I don't use those services, so I am not affected. But even so WTF....
     

    idkwhoiam322 and Hydra Bob like this.
  4. Nojuzz33
    Gingerbread Feb 24, 2018

    Nojuzz33 , Feb 24, 2018 :
    So looks like 3/3T users are left in the corner :|
     

  5. Shivang Joshi
    Starting Point Expert Community Expert Feb 24, 2018

    Shivang Joshi , Feb 24, 2018 :
    I use those services, but I cannot take the pain to give in my device for 5 days, and staying without a device for that long time!

    Also, one question: Is there gonna be a risk of losing my data? (Asking, because everytime the device goes to a service center, they format it!) If so, then it's much more harder for me to back up my 100GB+ data from my device and then again restoring it after I get it back!
     

  6. sal82
    Gingerbread Feb 24, 2018

    sal82 , Feb 24, 2018 :
    if you send it, BACK UP AND FACTORY RESET YOUR PHONE FIRST! no matter what they say!
     

    Hydra Bob likes this.
  7. izzykasha
    Lollipop Feb 24, 2018

    izzykasha , Feb 24, 2018 :
    looks that way, oneplus 3/3T you are officially retired
     

  8. Dr. Indest
    Lollipop Feb 24, 2018

    Dr. Indest , Feb 24, 2018 :
    Will this lead to a loss of data? As in, will users lose the data on their phone in order to get this update?
     

  9. Sixie
    Honeycomb Feb 24, 2018

    Sixie , Feb 24, 2018 :
    and if they dont? xD
     

  10. SimonRam
    Lollipop Feb 24, 2018

    SimonRam , Feb 24, 2018 :
    Would you want people trawling through your phone anyway?
    Best wiping it yourself, it'd be a shame to have someone looking through your bank details, email accounts, photos, web browsing history etc.
    Personally, sod that. I'll do without it rather than taking that risk.
     

  11. Rick Manders
    Community Veteran Feb 24, 2018

    Rick Manders , Feb 24, 2018 :
    True. But if you don’t send it in, you actually paid for a device which you can’t optimally use due to a fault by the seller. When you buy a phone with an HD screen the least you expect is you can use it.
     

  12. idkwhoiam322
    Nougat Feb 24, 2018

    idkwhoiam322 , Feb 24, 2018 :
    Going to take this opportunity to quickly ask what "sod" is :D
     

    Hydra Bob likes this.
  13. G_Okoromah_Chuck_igPt
    Donut Feb 24, 2018

  14. Clamingle
    Donut Feb 24, 2018

    Clamingle , Feb 24, 2018 :
    Thank you for taking this issue into consideration and working to fix the problem with HD streaming. It is understandable to not cover the courier costs to send the phones to customers outside of your region, but as someone looking to buy a new Oneplus 5T, am I correct in assuming it will already be shipped with the fix in place?
     

    Xavierpony and izzykasha like this.
  15. Girishajin
    Cupcake Feb 24, 2018


  16. MentalDraco
    Marshmallow Feb 24, 2018

    MentalDraco , Feb 24, 2018 :
    They are not. Since they made an official statement and glued it under the first post of this thread. And it's from a staff member.
     

  17. izzykasha
    Lollipop Feb 24, 2018

    izzykasha , Feb 24, 2018 :
    trollololol

    sadly not phones are going to be gone for a week minimum.

    for people with only one device(no backup phone) they just won't be able to get this done

    however what this has done is hopefully show them the way for the OP6 don't let it leave the factory without its shoe laces tied
     

    idkwhoiam322, Hydra Bob and Clamingle like this.
  18. izzykasha
    Lollipop Feb 24, 2018

    izzykasha , Feb 24, 2018 :
    good question
     

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  19. Girishajin
    Cupcake Feb 24, 2018

    Girishajin , Feb 24, 2018 :
    *Sigh* as much as I like the phone, this is just terrible. I won't be buying any more OnePlus products it seems...
     

    MrCykko and Londo Mollari like this.
  20. Rick Manders
    Community Veteran Feb 24, 2018

    Rick Manders , Feb 24, 2018 :
    And we all know something will be found to let the OP6 trip over those laces.
     

    Hydra Bob and izzykasha like this.