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In app blurry pictures - horrible experience

  1. Q1559422955861 Cupcake Jul 13, 2019

    Q1559422955861, Jul 13, 2019 :
    It's a shame that a great device such as my OnePlus 7 has an horrible camera shoot when using the apps like Whatsapp, Telegram or any other app. Things look blurry. It's not only my device, but other people are experiencing the same issue. OnePlus has to work on integrating the camera to those Apps urgently.
    View attachment 1068556

    1563054984603.jpg
     

    #1
  2. pablofg1978 Spanish POC Assistant Head Moderator Jul 13, 2019

    pablofg1978, Jul 13, 2019 :
    No, those apps should not compress the image so badly.
    OnePlus can't fix the way that those apps works
     

    #2
  3. Q1559422955861 Cupcake Jul 13, 2019

    Q1559422955861, Jul 13, 2019 :
    But in works really well on other devices! I have an iPhone X and all the apps work. It's something related TO ONEPLUS
     

    #3
  4. pablofg1978 Spanish POC Assistant Head Moderator Jul 13, 2019

    pablofg1978, Jul 13, 2019 :
    No, it isn't.
    Furthermore iPhone is not Android
     

    #4
  5. Q1559422955861 Cupcake Jul 13, 2019

    Q1559422955861, Jul 13, 2019 :
    Sir. Other users are experiencing the same thing. And they have tested with other Android phones. My friend as a Galaxy S8 and works well
     

    #5
    P1540478249953 likes this.
  6. pablofg1978 Spanish POC Assistant Head Moderator Jul 13, 2019

    pablofg1978, Jul 13, 2019 :
    Contact the app developer and ask them to fix it. OnePlus can't change how third party apps works.
     

    #6
  7. P1540478249953 Cupcake Jul 14, 2019

    P1540478249953, Jul 14, 2019 :
    It’s true I have the same problems on my oneplus 7 pro, and I have the lg v40, and the pictures in app are excellent!! I Don’t UNDERSTAND WHY ONEPLUS TAKE HORRIBLE PICTURES ON APPS...
     

    #7
  8. P1540478249953 Cupcake Jul 14, 2019

    P1540478249953, Jul 14, 2019 :
    I will like to know if the oneplus company owner take the pictures using any media social apps to upload any pictures or to anyone... they don’t know this horrible quality???
     

    #8